Hyundai’s Response to COVID-19
Always there, wherever the journey takes us.
Making things better for everyone is what we do at Hyundai. So when the pandemic hit, we found many ways to help protect our future and current owners, team members and vulnerable kids in the community from the uncertainties brought on by COVID-19.
Taking care of our family
Beginning May 26, 2020, Hyundai took substantial steps to protect the safety, health and well-being of our employees, customers, business partners and the communities where we do business.
Hyundai U.S. Dealerships
- More than 95% of all Hyundai dealers offered digital retailing and most delivered new vehicles to customers’ homes
- Almost all of Hyundai dealers picked up and dropped off the customers’ vehicles for service and repair
- Electronic signature authorization for repair approvals and digital communication between the dealer and customer
- Regular communications with dealerships and provided the CDC’s recommendations for preventative measures businesses should take to keep their employees and customers safe
- Additional cleaning of dealer facilities and Hyundai vehicles in for service
- Provided dealerships with a variety of financial assistance
- Deferred floorplan interest, increased incentives and other accommodations for dealers who finance their floorplan with Hyundai Motor Finance
- Dealerships closely monitored the situation in their local communities and acting accordingly based on state, county and city ordinances
- Many dealerships provided support in their local communities, including for healthcare workers serving on the front lines of the COVID-19 response
Hyundai Motor Manufacturing Alabama (HMMA)
- Implemented extensive protocols to provide safe, secure and sanitized workspaces for all team members
- These proactive measures included pre-screening for temperature; physical distancing guidelines in workstations and break areas; staggered shifts; expanding existing cleaning protocols and health and safety communication materials
- HMMA initially suspended production on March 18, 2020, and resumed production May 4, 2020.
- Suspended public tours
- As part of the Hyundai Hope On Wheels® test donation, HMMA provided 10,000 COVID-19 RT-PCR tests developed by Seegene to Montgomery and surrounding counties
- Donated 450 boxed lunches to nurses, emergency room teams, and intensive care unit teams at Jackson Hospital in Montgomery, Baptist Hospital in Montgomery (South/East), and Baptist Hospital in Prattville on April 9, April 14, and April 16
Hyundai Motor America
- All employees worked from home in compliance with California Governor Gavin Newsom’s “Safer at Home” order. The Hyundai National Headquarters building in Fountain Valley was closed.
- Suspended all travel
- Provided all full-time employees up to 10 extra days of paid time off for those directly impacted by the coronavirus
- Offered short term vehicle leases for employees with college students who could benefit from temporary transportation while they are home during school closures