Wondering when the newest models will hit showroom floors? Have questions about the Warranty or about Hyundai in general? You'll find all the answers right here.

Vehicle Releases

  • The 2015 Genesis is expected to arrive at dealerships in late spring.

  • Some of the features included on the 2015 Genesis include:

    • Navigation system with Google POI search/ app integration
    • High Definition Touchscreen (Segment 1st)
    • SiriusXM® Travel Link & SiriusXM NavTraffic®
    • Heads-up display
    • Panoramic sunroof
    • Hands-free Smart Trunk with Auto Open feature
    • World’s first HVAC system with CO2 sensor
    • Continuous damping control suspension
    • Smart cruise control with stop/start
    • Lexicon premium audio system

  • Some of the advantages include:

    • V6/V8 Engines can run off of Premium or regular fuel
    • Extraordinary cabin and cargo volume, most interior room in segment
    • Best in class front legroom
    • Standard navigation system
    • Premium navigation with DIS multimedia controller and full touchscreen capability
    • High definition navigation screen
    • Standard 18" alloy wheels
    • Heads-up display with Blind Spot alert and integrated memory (I.M.S.)
    • Advanced Dual Mode HTRAC AWD
    • Standard hands-free Smart Trunk system
    • Blind spot detection with rear cross-traffic alert and lane change assist (segment 1st)

  • Some of the Standard features include:

    • 18" alloy wheels
    • Hands-free Smart Trunk opener
    • Heated front seats
    • Leather seating surfaces
    • 12-way power heated front seats
    • Navigation System with 8" display
    • Rearview camera
    • Tire Pressure Monitoring system with individual tire pressure indicator
    • Rain-sensing wipers with auto defogger windshield
    • 9 airbags including driver knee airbag and rear side impact airbags standard

  • Some of the safety features include:

    • Vehicle Stability Management System
    • 9 Airbags including driver side knee airbag
    • Daytime running lights
    • Blind spot detection / Rear Cross-traffic Alert
    • Lane Departure Warning System
    • Lane Keep Assist
    • Automatic Emergency Braking
    • High Beam Assist
    • Pre-safety seat belt

  • The CO2 Sensor automatically manages the density of the vehicle’s indoor space for maximized comfort. When elevated levels of CO2 are detected more fresh air is cycled into the interior cabin.

  • The trunk will automatically open if the user stays with the proximity key in the rear bumper detection area for more than 3 seconds when the vehicle is locked.

  • If a vehicle goes outside of its intended lane without activating the turn signal, a slight steering adjustment will be automatically applied to help keep the vehicle within its intended lane.

  • Genesis is the first Hyundai passenger sedan to receive an all-wheel drive system, HTRAC. HTRAC is an advanced all-wheel drive system that automatically allocates optimal front and rear driving force according to various driving conditions. It is a dual mode system that can be operated in Normal or Sport mode depending on the driver’s preference.

  • The Tucson Fuel Cell is scheduled to be available in Spring 2014.

  • The Tucson Fuel Cell is only available for a 36 month lease, $499 per month and $2,999 due at lease signing. This will include maintenance, unlimited fuel, carpool lane access, and "At Your Service" concierge service for regularly scheduled complimentary maintenance and vehicle service.

  • No, at this time the vehicle is only available for lease. In addition, there is no purchase option at the end of the lease.

  • Maintenance, unlimited fuel, and "At Your Service" concierge service for regularly scheduled complimentary maintenance and vehicle service are all included in the lease price of the Tucson Fuel Cell.

  • The Tucson Fuel Cell will be initially available only in Southern California due to the current availability of public hydrogen refueling stations. In the future, the Tucson Fuel Cell will be available in other areas as public refueling infrastructure expands beyond Southern California. Please refer to Hyundai.com for vehicle availability by zip code.

  • Due to limited vehicle availability and an emerging refueling infrastructure, anyone interested in leasing the Tucson Fuel Cell should go to Hyundai.com and enter their name, email address and zip code. An application will be made available to those who sign up. The names of those who qualify will be placed in a drawing which will take place near the vehicle launch date.

  • Individuals leasing the Tucson Fuel Cell can select from one of three Hyundai dealerships from where they can pick up their vehicle. In 2014, the initial Tucson Fuel Cell select dealers will be Hardin Hyundai and, Tustin Hyundai in Orange County and WIN Hyundai Carson in Los Angeles County. Additional dealerships will be announced as fueling infrastructure expands.

  • While test drives will be reserved for selected and approved applicants, the Tucson Fuel Cell will be made available at select Enterprise Rent-a-Car locations in Spring of 2014 for anyone interested in driving the vehicle. The final list of Enterprise Rent-a-Car locations that will offer the Tucson Fuel Cell will be published when plans have been finalized.

  • The Tucson Fuel Cell will qualify for a $2,500 rebate under California’s Clean Vehicle Rebate Project. Please go to http://energycenter.org/clean-vehicle-rebate-project for more information.

  • Yes, however limited refueling infrastructure will restrict the ability to refuel outside of Southern California.

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Tucson Fuel Cell

  • The Tucson Fuel Cell has an estimated driving range of approximately 270 miles depending on driving conditions.

  • Refueling with hydrogen is similar to refueling a conventional gasoline powered vehicle. The Tucson Fuel Cell is capable of refueling from empty in less than 10 minutes.

  • If the vehicle runs out of fuel, it will need to be towed on a flatbed to the nearest refueling station.

  • No, servicing the Tucson Fuel Cell is similar to the conventional vehicle. Typical items include servicing the brakes, replacing the cabin air filter, replacing the coolant, etc.

  • The Tucson Fuel Cell does not emit any harmful Green House Gas emissions such as carbon dioxide. Instead, water is the only emission.

  • To help distinguish the Tucson Fuel Cell from the conventional Tucson, several cosmetic exterior changes have been made to the front grille and bumper, the door trim and rear bumper. In addition the interior of the Tucson Fuel Cell features an exclusive meter display and gear selector.

  • The Tucson Fuel Cell is a type of electric vehicle. However, instead of storing electricity on board in batteries like most electric vehicles, the Tucson Fuel Cell generates its own electricity on-board by converting hydrogen fuel into electricity through an electrochemical process. This hydrogen conversion into electricity takes place in a device call a Fuel Cell.

  • The Tucson Fuel Cell has all the benefits of an electric vehicle (zero emissions, high fuel efficiency, instant torque, quiet operation) with none of the demerits associated with batteries (limited driving range, limited vehicle size, long charge time). Fuel Cell technology is scalable. For larger vehicles, simply add more fuel cells. Fuel Cells have a driving range and refueling time similar to conventional gasoline powered vehicles.

  • Hydrogen is already manufactured in large quantities for industrial use. Typically, hydrogen is produced by steam methane reformation (SMR) of natural gas or electrolysis of water molecules using renewable energy (such as wind or solar power). According to the U.S. Environmental Protection Agency (EPA), hydrogen can be produced domestically from several sources, reducing our dependence on petroleum imports.

  • The Tucson Fuel Cell generates energy through an electrochemical process that transforms the chemical energy from hydrogen into electricity. The fuel cell in the Tucson uses a proton exchange membrane (PEM) which is made of three adjacent segments: the anode, the electrolyte, and the cathode. Two chemical reactions occur at the interfaces of the three different segments. The net result of the two reactions is that fuel is consumed, water is created, and an electric current is created, which is used to power an electric motor. A single fuel cell produces about one volt of electricity. To generate sufficient voltage, multiple fuel cells are "stacked" together. The process does not involve combustion of hydrogen.

  • There are four propulsion modes in the Tucson Fuel Cell. In Fuel Cell Mode, the vehicle is powered only by the fuel cell (e.g. cruising). In Assist Mode, the vehicle is powered by both the fuel cell and the high-voltage battery (e.g. accelerating). In Charge Mode, the fuel cell charges the high-voltage battery when its charge level is low. In Regeneration Mode, the high-voltage battery is charged by the electric motor (e.g. braking).

  • Although fuel cells sound like a modern innovation, the first fuel cell was developed in the 1840’s. NASA became the first to put fuel cells in use with the Gemini and Apollo space crafts, Skylab and the Space Shuttles. In the 1960s, auto companies began working with fuel cells in vehicles. Over the decades, fuel cells have become smaller, more powerful and longer lasting.

  • The hydrogen is stored on board in two tanks. The Tucson Fuel Cell uses a Type III container featuring a metal container lined with a carbon fiber resin wrap.

  • Yes. All current Hyundai Fuel Cell vehicles operating are running on Hyundai-manufactured fuel cell stacks. In the last ten years, Hyundai has developed and improved its fuel cell technology. The 2000-2002 Santa Fe Fuel Cell featured a 75 kW stack. The 2004-2005 Tucson Fuel Cell featured an 80 kW stack. In 2006, Hyundai internally developed an 85 kW stack. Subsequent enhancements brought the development of a 100 kW stack as is now found in the 2015 Tucson Fuel Cell.

  • The majority of the fuel cell stack and related components can be recycled including the valuable platinum catalysts in the fuel cell system, which are collected for recycling. (Recyclability Rate = 87%; Recoverability Rate = 95%)

  • The Tucson Fuel Cell is equipped with a stop/start mode that shuts down the fuel cell stack and uses battery power when idling, minimizing energy loss in city driving. Additionally, the high-voltage battery is charged by the electric motor while braking, in Regeneration mode.

  • Fuel cell technology is simple and there are many similarities among the various automakers’ fuel cell designs. The Hyundai fuel cell has one major difference compared to its competitors: The Hyundai fuel cell uses near ambient air pressure to provide oxygen to the fuel cell stack compared to fuel cell systems that use compressed air. Compressing air requires additional energy. Hyundai’s design results in low parasitic loss in the oxygen supply, which leads to high fuel efficiency and reduces power consumption by 50 percent. This set-up also reduces noise in the cabin.

  • Hydrogen dispensers appear very similar to gasoline dispensers, with a slightly different nozzle. The driver connects the nozzle to the vehicle’s receptacle to form a tight seal. Once the connection is firm, fuel is dispensed from the station’s storage into the vehicle through the dispenser. The refueling process can take less than 10 minutes.

  • Most hydrogen stations have fuel delivered by a tanker truck, although some stations make their fuel onsite. Different designs and technology give stations the flexibility of using local resources, making best use of available land and meeting the needs of the community. A hydrogen fueling station consists of equipment for storing, compressing and dispensing hydrogen.

  • Hyundai Fuel Cell vehicles have been subjected to extensive safety testing, including destructive and non-destructive evaluations at the component, system and vehicle level. There are many internal safety mechanisms to ensure the safety of the vehicle.

    All Hyundai vehicles complete a rigorous crash test program before they are ever driven on public roads. The Tucson Fuel Cell has undergone crash tests for offset-frontal, side and rear impact, as well as fire tests. Also, there are several impact sensors. In event of a crash, the sensors stop the release of hydrogen from the tanks.

  • Like any fuel, hydrogen requires proper handling and a safe system design for production, storage and usage. Hydrogen, if properly handled, is as safe as gasoline, diesel or natural gas– and in some instances even safer. For decades, hydrogen has been shipped and used safely in the United States for use in everything from welding to hydrogenated peanut butter.

    More than 70 million gallons of hydrogen are transported every year. Hydrogen is the most common element in the universe, and it’s also the lightest– even lighter than helium. This means that if there’s a leak in a storage tank, the hydrogen dissipates quickly into the air, without polluting.

  • Yes, the tanks are safe. Four on-board hydrogen sensors are designed to detect a leak and sound an alarm.

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Special Offers

  • Hyundai has both nation-wide and local promotions you may qualify for. Click here and enter your ZIP code to find promotions in your area. You will also be able to see full details on nation-wide promotions, such as the Military Program, Mobility Program, College Grad Program, and more!

  • Your local dealer may have service specials or promotions running right now. Contact your local Hyundai dealer to ask if there are any current service specials or promotions.

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Hyundai Assurance

  • When you buy a Hyundai vehicle, you not only receive the value of the vehicle, but also peace of mind through Hyundai Assurance. To show our high level of faith in our vehicles and dedication to our customers, Hyundai Assurance was developed. This program encompasses three services:

    • Hyundai Assurance Connected Care
    • America’s Best Warranty
    • 24/7 Roadside Assistance
    • Hyundai Car Care

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Warranty

  • America’s Best Warranty covers multiple aspects of new Hyundai vehicles, providing our customers with peace of mind and showing our commitment to maintain high quality. Some of our coverage includes:
    • 10-year/100,000-Mile Powertrain Protection
    • 5-year/60,000-Mile New Vehicle Limited Warranty
    • 7-Years/Unlimited-Mile Anti-Perforation Warranty
    • 5-Year/Unlimited-Mile 24-hour Roadside Assistance
    • 12-month/12,000-Mile Replacement Parts and Accessories Limited Warranty
    • 8-Year/80,000-Mile Federal Emission Defect & Performance Warranty
    • 7-Year/70,000-Mile California Emission Control Systems Warranty

    The Sonata Hybrid also includes:
    • Lifetime Hybrid Battery
    • 10-year/100,000-Mile Hybrid Starter/Generator
    • 10-year/100,000-Mile Hybrid Power Control Unit
    • 10-year/100,000-Mile Automatic Transmission (including Traction Motor)

    For more details on America’s Best Warranty, click here.

  • To ensure your vehicle will remain covered by America’s Best Warranty, we suggest going to your Hyundai dealership at the recommended intervals prescribed in the owner’s manual. To get your recommended maintenance schedule online, click here. Your Hyundai dealer can also answer any questions you have pertaining to the maintenance schedule.

  • The most important thing to know is that your warranty can vary from model year to model year. Refer to your Owner’s Manual for the most accurate information on your vehicle’s warranty.

  • If you sell your vehicle while still under the 10-year/100,000-mile Powertrain Limited Warranty, the warranty will be reduced to 5-year/60,000-mile coverage. Other Hyundai warranty terms and coverage periods, including Roadside Assistance, remain unchanged for subsequent owner(s).

  • For vehicles of model year 2004 and newer, the Original Owner is defined as the first retail purchaser of the vehicle who took delivery of the vehicle on its first date of use. Immediate family members are not included in this definition.

    For vehicles of model years 1999-2003, the Original Owner is defined as the first retail purchaser of the vehicle who took delivery of the vehicle on its first date of use, as well as that person’s immediate family members (spouse, children, and step-children).

  • Hyundai Genuine Parts are covered by a 12-month Replacement Parts and Accessories Limited Warranty. Contact your local Hyundai dealer for details.

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Roadside Assistance

  • Our Roadside Assistance Program reflects our commitment to the customer’s Hyundai experience. If you should experience an unfortunate circumstance and are stranded on the side of the road, Hyundai’s Roadside Assistance will be available to help you. It is accessible in all 50 states and Canada, 24 hours a day, 365 days a year. This service is available for a period of 60 months/unlimited miles after the vehicle’s in-service date. Customers can use the Roadside Assistance twice a year at no cost to them.

  • The Hyundai Roadside Assistance Program provides you with the following services:

    • Towing to transport your vehicle to the nearest Hyundai Dealership or Authorized Service Facility in the unlikely event your vehicle is inoperable.
    • Roadside services, such as dead battery/jump start, flat tire change, lock-out service (keys locked in car), or gas delivery (up to three gallons, where permissible, at no charge if you run out of gas).
    • Trip Interruption Benefit
    • In all five years of coverage, you will be eligible for two free roadside events per year. Should you happen to use your two free events in a given year, you would then need to pay the tow service provider for any further tow or roadside service in that year prior to such services being provided.

  • Hyundai customers can contact a Roadside Assistance representative via Blue Link or phone. Once you have a representative on the line, please be ready to provide the following information:

    • Your name
    • Vehicle Identification Number (VIN) located on the driver’s side dashboard
    • Vehicle mileage
    • Vehicle location
    • Description of your vehicle’s problem

    To contact Hyundai Roadside Assistance line via Blue Link:
    If your vehicle is equipped with Blue Link, you will also have Enhanced Roadside Assistance, which works in conjunction with Hyundai’s Roadside Assistance. Place a call from inside of your vehicle using the Blue Link button. This will allow the Roadside Assistance representative to access the GPS coordinates of your car.

    To contact Hyundai Roadside Assistance line via phone:
    To receive assistance using your phone, call the Hyundai Roadside Assistance line toll-free at 1-800-243-7766.

    To contact Hyundai Roadside Assistance line via Hyundai Assurance Car Care App:
    On the main menu of the Hyundai Assurance Car Care app, press the “Assurance Roadside Assistance” button and then click on the “Call Roadside Assistance” button. You will be connected to our Roadside Assistance center.

  • In the event a warranty-covered mechanical disablement occurs more than 150 miles away from your home and your vehicle is disabled overnight, due to a repair in process, Hyundai Roadside Assistance will reimburse you for reasonable expenses, such as meals, lodging, or alternate transportation. Trip Interruption Benefit is limited to $100 per day, subject to a three-day maximum per incident.

  • To have your trip interruption expenses reviewed for reimbursement consideration, please send a letter of explanation of your circumstances, and the original receipts for your eligible expenses (lodging, meals, and alternate transportation) to:

    Hyundai Roadside Assistance Claims Department
    P.O. Box 9145
    Medford, MA 02155

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Connected Care

  • Assurance Connected Care is a suite of safety and car care features providing Hyundai owners with services such as Automatic Collision Notification, SOS Emergency Assistance, Enhanced Roadside Assistance, Monthly Vehicle Reports and Maintenance Alerts. For further information regarding Assurance Connected Care, please visit the Assurance Connected Care section on HyundaiUSA.com.

  • All Blue Link-equipped vehicles are eligible for Hyundai Connected Care. For more information, click here.

  • Blue Link Connected Care is a suite of safety and car care features providing Hyundai owners with services such as Automatic Collision Notification, SOS Emergency Assistance, Enhanced Roadside Assistance, Monthly Vehicle Health Reports and Maintenance Alerts. All new Blue Link-equipped Hyundai vehicles will come standard with one year of Blue Link Connected Care. The service is fully transferable to subsequent owners within one year of the vehicle's date of first use. For further information regarding Blue Link Connected Care, please visit MyHyundai.com.

  • Many car companies offer advanced on-board systems that automatically connect you to help in the event of an accident or breakdown. Some systems can even make monitoring and servicing your vehicle easier. But Hyundai is the first manufacturer to provide these features at no additional charge for one year. Connected Care, just one more innovative way Hyundai has you covered when it counts.

  • Yes, you need to register on Myhyundai.com and enroll your Blue Link equipped vehicle in order to activate your emergency services and car care features.

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Car Care

  • Hyundai feels that car care should be carefree. To make sure your driving experience is low on anxiety and high on satisfaction, Car Care was developed. Complete and convenient vehicle service from an authorized Hyundai dealer using high-quality genuine Hyundai parts is an unbeatable combination that helps keep your vehicle running perfectly. Our pledge is to provide:
    • Convenient appointment scheduling
    • A clear explanation of recommended service
    • Respect for your time
    • A recap of all the work completed
    • Free multi-point inspections

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Additional Protection Plans

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Dealerships and Service

  • To find the Hyundai dealer most conveniently located for you, click here. Enter your zip code information and you will be given a list of Hyundai dealerships in your area. The dealership’s contact information will be listed under their name. You can request a quote, schedule a test drive, search their inventory, schedule a service, or go to their website by clicking on the links below their contact information.

    To get driving directions, refer to the right side of the webpage. Click on the corresponding letter of the dealership you wish to go to, enter your starting address or zip code, and click the “Get Directions” button. Directions to the Hyundai dealership will appear below.

  • Hyundai dealerships are equipped to deal with any issue your vehicle may have, from routine maintenance to supplemental service. Some are even equipped with a full body shop. Hyundai dealerships’ capabilities go above and beyond basic warranty repairs.

  • Choosing where to have your vehicle serviced is an important decision. Your Hyundai dealer assisted you with the purchase of your Hyundai and will be available for the maintenance and service of your vehicle every step of the way. We strongly encourage our customers to take their vehicles to Hyundai dealerships to continue the established relationship with their customers, and we strongly encourage you to take your vehicle to a Hyundai dealership.

    At Hyundai dealerships, only factory trained technicians will work on your vehicle. No one knows Hyundai vehicles better than our technicians! They have access to a specialized diagnostic system designed especially for Hyundai vehicles. Hyundai dealerships are tied to the manufacturer and receive factory authorized instructions. Taking your Hyundai to your preferred Hyundai dealerships allows your vehicle to be properly maintained and serviced, which preserves the life of your car and ensures it will be covered by our warranty.

  • Setting up your first appointment to get your Hyundai serviced at a Hyundai dealership is extremely important. We suggest our customers schedule their first appointment while at the Hyundai dealer. This gives you the opportunity to meet the service advisor and service managers, who can explain your vehicle’s maintenance requirements. You will also be given directions and see first-hand where to pull your vehicle into the service drive.

    If you were unable to schedule your appointment at the dealer, you can schedule an appointment by calling the dealership, with Blue Link (if equipped), through the MyHyundai website, or through the Hyundai dealership website.

  • It is important to have your Hyundai vehicle serviced at the recommended intervals in order for the vehicle to continue performing at its optimal level. For your Hyundai’s recommended maintenance schedule, please click here for an online reference. You can also refer to the Maintenance section in the Owner’s Manual or contact your Hyundai dealer for a full list of minimum maintenance requirements. You will need to know your vehicle’s driving conditions in order to get an accurate maintenance schedule.

    Driving conditions are considered severe:
    • For repeated short distances.
    • In dusty or sandy areas, in areas where salt or other corrosive materials are used.
    • On rough or muddy roads.
    • In mountainous areas.
    • For extended periods of idling or low speed operation.
    • For prolonged periods in cold or extremely humid climates.
    • More than 50% of driving in heavy city traffic in temperatures above 90°F.
    • If using brakes extensively.

    Driving conditions are considered normal:
    • If your car did not fall into the previous severe category

  • Whether you want to find your vehicle’s maintenance schedule online, in the Owner’s Manual, or at the Hyundai dealership, you will need to know if the driving conditions of your vehicle are severe or normal. The maintenance schedule will vary depending on the driving conditions of your vehicle. Below is a list to help you determine which category your car fits in:

    Driving conditions are considered severe:
    • For repeated short distances.
    • In dusty or sandy areas, in areas where salt or other corrosive materials are used.
    • On rough or muddy roads.
    • In mountainous areas.
    • For extended periods of idling or low speed operation.
    • For prolonged periods in cold or extremely humid climates.
    • More than 50% of driving in heavy city traffic in temperatures above 90°F.
    • If using brakes extensively.

    Driving conditions are considered normal:
    • If your car did not fall into the previous severe category.

  • Some, but not all, Hyundai dealerships provide their customers the use of a rental car if their vehicle will require servicing for an extended period of time. Hyundai dealers may place restrictions on the conditions of their rental car. Please contact your Hyundai dealer prior to taking in your vehicle so you fully understand their rental car policy, if they have one.

  • It is important to observe your vehicle’s performance closely. Your vehicle’s onboard technology helps monitor vehicle performance and operation. A number of warning light indicators in the instrument cluster are your key to understanding these active monitors. Warning light illumination is an indicator that your vehicle needs the expert attention of the trained technicians and special service equipment available at your local Hyundai dealer. Your Owner’s Manual can give you more information on instrument cluster gauges and warning light indicators.

  • Hyundai has nearly 800 authorized dealers coast to coast with factory-trained Hyundai technicians and special service tools to perform maintenance and service on your vehicle. We strongly recommend taking advantage of your local Hyundai dealer to keep your Hyundai running like new with Genuine Hyundai Parts. Call your local Hyundai dealer when your vehicle requires attention.

    Visit the My Preferred Dealer section of this site for your dealer’s contact information.

  • Servicing your vehicle at your local Hyundai dealer ensures that your vehicle will be repaired by factory-trained Hyundai technicians that have specialized diagnostic equipment and use only Genuine Hyundai Parts and Accessories. Hyundai dealer service protects your investment.

    Visit the My Preferred Dealer section of this site for your dealer’s contact information.

  • To ensure the best response to your service needs, it is suggested that you call your local Hyundai dealer to make an appointment in advance when your vehicle is in need of service. Contact your local Hyundai dealer to make an appointment.

  • A Service Rental Car may be made available to you for warranty-covered repairs (participating dealers only). Additionally, some dealers may assist you in renting a car at your expense for any other work you may wish to have performed on your Hyundai. Please contact your local Hyundai dealer to see if alternate transportation is available to you.

  • Retaining service records can add value to your vehicle and prove that critical, required maintenance has been performed, which validates eligible warranty repairs. Service records should be added to your service history online to help verify that maintenance has been performed. This is especially important if your vehicle is serviced by someone other than an authorized Hyundai dealer. Visit your local Hyundai dealer to obtain Genuine Hyundai Parts.

  • Genuine Hyundai Parts are specially designed and engineered to meet Hyundai’s high performance standards and are backed by Hyundai’s Warranty. Contact your local dealer for details.

  • Depending upon your area’s weather conditions, seasonal services may be helpful. Review the Maintenance Schedule in your Owner’s Manual for seasonal variations. You should also contact your local dealer for recommended seasonal services pertaining specifically to your geographic area.

  • There are multiple ways to schedule an appointment with a Hyundai dealership:

    • Call the Dealership
    • Blue Link
    • MyHyundai
    • Dealership Website
    • Car Care App

  • 1. Go to our Hyundai dealer locater website by clicking here.

    2. Enter your zip code information and you will be given a list of Hyundai dealerships in your area.

    3. Look at the Hyundai dealership’s contact information, which will include their phone number listed under their name.

    4. Call the Hyundai dealership to schedule an appointment.

  • 1. Press the Blue Link button and say "Service Link."

    2. A trained specialist will take the call and offer to schedule you a Hyundai dealership service appointment.

    3. You will then be guided through a brief survey to better define the issue.

    4. The collected data will be sent to your Hyundai dealer.

  • 1. Go to our Hyundai dealer locater website by clicking here.

    2. Enter your zip code information. A list of Hyundai dealerships located in your area will appear, along with their information.

    3. Click on the website link below the Hyundai dealership with whom you wish to make an appointment.

    4. Once you are at your desired Hyundai dealership’s website, hover your mouse over the "Service & Parts" tab, and click on "Schedule Service," which will take you to a new page.

    5. If this is your first time booking an appointment at this Hyundai dealership, click on "I’m New Here", select the year of your Hyundai, and click "Get Started". If you have visited this dealership in the past, enter your phone number under "Find Me", and proceed to step 7.

    6. Select your Hyundai model, and click "Next". Then select the trim level of your Hyundai, input the mileage, and click "Next".

    7. On the next screen you can select a service package, choose individual services and repairs, or describe the concern you have with your vehicle. Once you have done so, click "Next".

    8. Select your appointment time, choose a specific service advisor if you have a preference, and select your transportation option. Once you have done so, click "Next".

    9. A page with a summary of the appointment details will appear. If everything appears correct, enter your contact information and click "Book it!"

    10. You will then receive a confirmation email.

  • 1. Log on to your MyHyundai account.

    2. Click on the "Schedule Service" link below the vehicle you wish to take to the Hyundai dealership.

    3. The name of your preferred Hyundai dealership will be displayed in the top left corner of the new webpage. Make sure that this is the correct Hyundai dealership. (If this is incorrect, click "Change Dealer". Enter your zip code and click on your desired Hyundai dealership.)

    4. After your preferred dealer is visible, confirm the mileage of your vehicle by clicking the "Update" link below "My Current Odometer".

    5. Once the current mileage is confirmed you can see the next service recommended by Hyundai in the Service Timeline. Choose the appropriate service and click the blue "Schedule Service" button.

    6. The next screen prompts you to confirm the maintenance service selected, choose additional individual services or repairs if necessary, or describe the concern you have with your vehicle. Once you have done so, click "Next".

    8. Select your appointment time, choose a specific service advisor if you have a preference, and select your transportation option. Once you have done so, click "Next".

    9. A page with a summary of the appointment details will appear. If everything appears correct, click "Book it!"

    10. You will then receive a confirmation email.

  • 1. Go to the main menu on the Car Care App.

    2. Press the "Car Care" button and then select "Schedule Service."

    3. If a dealer was saved to the app, you will be taken to the dealer's login page.

    4. If no dealer was saved to the app, either press "Cancel" to login to MyHyundai.com to schedule a service appointment with your preferred dealer, or press "Find Dealer" to designate a preferred dealer and save it to the app.

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Safety and Emergency

  • This light comes on for a few seconds when the ignition key is turned to the “on” position and the engine is started. In the event of an emissions-related technical problem, the lamp can have two resulting warnings. A solid illumination warns of an engine emission issue. If this occurs, schedule a service visit at your local Hyundai dealer. A flashing Check Engine lamp indicates a potentially severe issue and the engine should be shut off as soon as you have found a safe location in which to pull over. If, after engine shutdown and restart, the lamp continues to flash, contact Hyundai Roadside Assistance to have your vehicle safely transported to your local Hyundai dealer. Roadside Assistance is available at this number: 1-800-243-7766.

  • The jack, jack handle, and wheel lug nut wrench are stored in the luggage compartment. The Tire Mobility Kit (TMK), is also stored in the luggage compartment. Pull up the luggage box cover to reach this equipment. To change a flat tire, refer to your Owner’s Manual for complete directions.

    If you have a flat tire, contact Hyundai’s 24-Hour Roadside Assistance* at 1-800-243-7766 and let us change it for you.

    *Hyundai’s 24-Hour Roadside Assistance is complimentary for five years from the date your vehicle was first put in service.

  • If your vehicle needs to be towed — even if it’s due to an accident — just call Hyundai’s 24-Hour Roadside Assistance* at 1-800-243-7766. In all cases, towing should be done by a qualified commercial towing service as serious damage can occur if the car is towed improperly. See your Owner’s Manual for details.

    *Hyundai’s 24-Hour Roadside Assistance is complimentary for five years from the date your vehicle was first put in service.

  • Just call Hyundai’s 24-Hour Roadside Assistance* at 1-800-243-7766.

    *Hyundai’s 24-Hour Roadside Assistance is complimentary for five years from the date your vehicle was first put in service.

  • Before buying a particular child restraint system (child safety seat), make sure it fits your car and your child, and complies with your state’s specific safety requirements. You should look for a child safety seat that meets the requirements of the Federal Motor Vehicle Safety Standards (FMVSS).

    Child safety seat recommendations are made based on the child’s age, weight, and height. The National Highway Traffic Safety Administration (NHTSA) provides the following guidelines:

    • Infants, from birth to at least age one, weighing at least 20 pounds should ride in the backseat in a rear-facing safety seat. Infants weighing 20 pounds or more before one year should ride in a convertible child safety seat rated for heavier infants (most convertible seats are rated up to 30-35 pounds rear facing).
    • Children over one year and at least 20 pounds may ride in a forward-facing child safety seat in the backseat. Children should ride in a safety seat with full harness until they reach the upper weight or height limit of the particular seat (usually around age 4 and 40 pounds).
    • All children who have outgrown child safety seats should be properly restrained in booster seats until they are at least 8 years old, unless they are 4'9" or taller.

    All child safety seat harness straps should be fitted snug against your child, and should lie in a relatively straight line, without sagging or excessive slack. Please read your child safety seat’s instruction manual for further information and visit the NHTSA website: http://www.nhtsa.gov/

  • An improperly installed child safety seat may not function correctly in an accident, hard stop, or other sudden maneuver and can cause harm to your child. Child safety seats should always be installed in the rear seat of your vehicle, as this positioning has proven to be safer than front-seat child restraints by NHTSA. When installing the child safety seat, be sure to follow all instructions provided by the manufacturer. Please also closely consult your Owner’s Manual.

    For more on the selection and installation of effective child restraint systems, please visit the Child Passenger Safety section of the NHTSA website: http://www.nhtsa.gov/portal/site/nhtsa/menuitem.9f8c7d6359e0e9bbbf30811060008a0c/

  • Your Hyundai vehicle's Owner's Manual provides child passenger safety information specific to your vehicle. Additionally, we recommend that you consult and follow your state's laws regarding child passenger safety. For additional information, we recommend that you visit the Governors Highway Safety Association's website at the following url: http://www.ghsa.org/html/stateinfo/laws/childsafety_laws.html

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Maintenance

  • In between service visits, there are several things you can do to help keep your vehicle running like new. Below are general guidelines. Please be sure to check your Owner’s Manual for specific information on maintaining your vehicle.

    • Engine oil - Check your oil at every fuel fill-up. Add oil if the level is below the lower mark on your dipstick.
    • Engine coolant - Check the coolant in your engine often (at least monthly) by checking the reserve tank. Be sure to check the reserve tank and make sure not to remove the radiator cap — the fluid inside is extremely hot.
    • Windshield washer fluid - Check your windshield washer fluid at every fuel fill-up.
    • Automatic transmission fluid - Your authorized Hyundai dealer should check your automatic transmission fluid, linkage, and controls yearly.
    • Brake fluid - Brake fluid level has an indicator light in the instrument cluster. If the light illuminates, contact your local Hyundai dealer.
    • Tires - Check your tire pressure at least monthly to ensure that your tires are properly inflated (this includes your spare). Also be sure to check tire tread for uneven or excessive wear and foreign objects.
    • Air conditioning - Check your air conditioning often by turning it on for a short time regularly.
    • Lights - Check all of your lights — head, tail, parking, and brake lights, high-mount brake light, turn signals, backup and license plate lights — at least monthly.

  • Proper vehicle maintenance is the most critical component to extending the life of your Hyundai and preserving its long-term value. Proper maintenance will also optimize your vehicle’s performance, safety, and fuel efficiency. Lastly, adhering to Hyundai’s recommended maintenance schedule will help ensure eligible repairs remain covered by America’s Best Warranty.

  • Your Hyundai is designed to use only unleaded fuel having a pump octane number of 87 or higher. Using unleaded fuel will allow your vehicle to attain maximum performance and will minimize exhaust emissions and spark plug fouling.

    Please consult your Owner's Manual with further questions.

  • Do not use gasohol containing more than 10% ethanol or any gasoline or gasohol containing methanol. These fuels may cause drivability problems and damage to the fuel system in your Hyundai. If a drivability problem occurs, gasohol could be the cause. Changing to another brand may alleviate the problem.

    Please consult your Owner's Manual with further questions.

  • Refer to your Owner’s Manual for the Hyundai-recommended service intervals. Engine oil is the “lifeblood” of your Hyundai. Engine oil provides cooling, lubrication from friction, and cleans and cushions the vital internal components of your vehicle’s engine. Following Hyundai’s recommended service intervals will ensure the engine oil is effective and working to prevent engine damage. Check the engine oil level at every fuel fill-up.

    Hyundai's engine oil recommendations vary from vehicle to vehicle, and from model year to model year. For the most accurate recommendation, please consult your Owner’s Manual or contact your local Hyundai dealer with further questions.

  • Supplemental additives are unnecessary when quality motor oil is used and when the recommended service schedule is followed.

  • 1. Start by vacuuming loose dirt and dust from the cloth or leather-trimmed upholstery. Then apply a solution of mild soap and water using a clean cloth or sponge. (Be careful not to soak the upholstery because this can increase the chance of discoloration or mildew.)

    2. Wipe the upholstery and repeat as necessary until the surface is clean. Keep in mind that leather upholstery contains sufficient oils. Oils applied to the surface will not enhance the leather and may actually damage the finish. (Note: Never use gasoline, solvents, paint thinner, or other strong cleaners, as they can discolor and damage upholstery.)

  • 1. Be sure to wash your vehicle with a mild, non-sulfate soap specifically made for automobiles. Don't forget to clean the wheel wells.

    2. To remove stubborn spots from tree sap or dead insects, soak the spot and rub gently. If that doesn't work, try using a quality “liquid tree sap remover” available at your local Hyundai dealer. (Note: Never use abrasive cleaners as they can damage the paint finish of your vehicle.)

    3. Dry the surface with a clean cotton towel.

    4. It is recommended to apply a protective wax to the paint yearly, at a minimum.

  • Matte finishes are different from other automotive paints. Typical gloss paints use a clear-coat finish that reflects light and gives a shiny appearance. A matte finish uses a different coating that defuses light, providing its unique “flat” finish. To enjoy your vehicle's matte appearance for many years to come, please follow these owner care and maintenance tips.

    • Do not use wax, detail spray, AromorAll, or any products made for normal paint. Use only products specifically developed for matte finish paint.
    • Do not use products that are even mildly abrasive, such as polishes, glazes, or rubbing compounds.
    • Do not use mechanical cleaners or polishes.
    • Do not use terrycloth, cloth, or paper towels. Do not rub the finish vigorously, as this will burnish the paint finish, causing a permanent shiny spot. Shiny spots can never be removed.
    • Do not use commercial car wash facilities or their shine enhancement products. Most car wash brushes, large mechanized ""towels,"" and shine enhancement products can damage matte paint.
    • Remove foreign substances such as insect remains, tar, and road debris using a soft applicator and a mild solvent; saturate and soak the area before cleaning- rub lightly.
    • Hand-wash with a soft wash mitt and mild cleaning product safe for matte paint.
    • Use microfiber cleaning clothes with alcohol-based widow cleaner for basic surface clean-up.

  • First, pre-wash or spot clean the vehicle. It is important to remove all natural stains, road debris, tar, tree sap, etc. prior to washing to minimize rubbing and to reduce the chance of causing permanent damage to the finish.

    Next, wash the wheels and then the vehicle. Be sure to follow the manufacturer's instructions carefully.

    Lastly, dry the vehicle with a clean damp chamois, sponge cloth, or microfiber towel. Do not allow paint surface to air dry as it will allow water spots to form.

  • Pre-Wash/Spot Cleaning Supplies:
    • Tar remover, wax remover, or other solvent suitable for the type of debris on the paint
    • Hose (less than 2500psi) and sprayer with shut-off nozzle

    Washing Supplies:
    • Car wash soap made specifically for matte paint
    • Soft car wash mitt, wash pad, or microfiber sponge
    • Hose (less than 2500psi) and sprayer with shut-off nozzle
    • Two buckets with dirt separators (grit guards) at the bottom
    • Soap made for cleaning coated alloy wheels

    Drying Supplies:
    • Use a clean damp chamois, sponge cloth, or microfiber towel

  • General Spot Cleaning
    First apply matte paint cleaner to cloth and surface to be cleaned; do not wipe a dry towel on paint finish—a dry towel will l damage the finish. Soak the spot to allow it to soften. Lightly wipe the surface in a light forward and backward motion. Avoid circular motions because it can leave swirls in the finish. Rinse with water to ensure the product does not stay on the finish. Repeat if necessary.

    Removing Natural Stains and Road Debris
    First, spray the stained area with water to remove any loose debris. Spray the area with an alcohol-based window cleaner, matte paint cleanser, or a solution of 50% alcohol/50% deionized water. Then, spray the cleaning product on a damp microfiber sponge or microfiber towel and wipe the car finish lightly to remove debris. Dry with a damp microfiber soft cloth.

    Removing Tar or Tree Sap
    First, spray the affected area with water to remove any loose debris. Dampen remaining debris with tar remover and allow it to soak. Apply the tar remover to a damp microfiber towel and wipe the car finish lightly to remove debris. Let the solvent do the work to minimize rubbing. Once the debris is removed, wash with matte paint finish soap, using a damp microfiber cloth, then rinse well with water. Dry with a clean, damp microfiber cloth.

  • First, pre-rinse the vehicle with a hose or pressure washer (with pressure no greater than 2500 psi) to remove large pieces of dirt that can scratch the paint. Always hold the hose at least 10 inches from the paint when washing. Keep the hose handy for frequent rinsing.

    If you plan to clean the wheels, wash them before washing the car. Do not use the same wash mitt used to wash your matte finish to clean the wheels. Use separate microfiber cloths and buckets. Do not get any wheel cleaner on the matte finish. If this happens, wash and rinse this area immediately.

    Next, prepare one bucket (with dirt separator grid at the bottom) with matte paint car wash solution and water, according to manufacturer’s recommendations. Fill a second bucket with clean water for rinsing the wash mitt. Your strategy when washing the car will be to put only a clean mitt into the wash solution. Therefore, you will always rinse the mitt first.

    Soak the wash mitt in the wash solution and wash the vehicle lightly, working in small sections from the bottom to the top. Wash a section, then use the hose to rinse the soapy section of the vehicle completely before moving to another section. Continue washing each section and repeat the rinse, wash, and rinse steps until the car is clean.

  • For best appearance, use a clean damp chamois, sponge cloth, or microfiber towel to dry your vehicle before it air dries. If paint surface is starting to air dry, dampen the areas that you are not drying. Do not allow paint surface to air dry. This will allow water spots to form.

  • Hyundai has successfully used the following three product lines on our matte paint vehicles:

    • Dr. Beasley's brand Matte series
    • Swissvax brand Opaque products
    • Chemical Guys brand Meticulous Matte products

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Hyundai Parts

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Hyundai Accessories

  • Hyundai Genuine Accessories are offered at every Hyundai dealership. Accessories are features and add-ons that do not come with your vehicle, but can be purchased through Hyundai dealerships. You can choose to purchase these at any time, even after your initial vehicle purchase. A complete list of available Genuine Hyundai Accessories specific to your vehicle is listed here.

  • Hyundai Genuine Accessories are designed specifically for Hyundai vehicles. When purchasing generic accessories, there is no guarantee that they will fit or work in Hyundai vehicles. By purchasing accessories made exclusively for Hyundai vehicles, the customer is guaranteed the product will work for their vehicle. Further, we offer a limited warranty on Hyundai Genuine Accessories.

  • You can view a complete list of available Genuine Hyundai Accessories specific to your vehicle here. You can create a wish list and find a dealer near you.

  • Genuine Hyundai Accessories can only be purchased through Hyundai dealerships. Click here to build your wish list and find a dealer near you.

  • Accessories installed by an authorized Hyundai Dealer:
    2012MY-2014MY: A Hyundai accessory installed on a new vehicle at the time of, or prior to, or after the date of delivery to the original retail purchaser, or the date the vehicle is first put into service, is covered under the New Vehicle Limited Warranty and is limited to 5 years from the date of original retail delivery or date of first use, or 60,000 miles, whichever occurs first.

    2003MY-2011MY: A Hyundai accessory installed on a new vehicle at the time of, or prior to the vehicles date of delivery to the original retail purchaser, or the date the vehicle is first put into service, is covered under the New Vehicle Limited Warranty and is limited to 5 years from the date of original retail delivery or date of first use, or 60,000 miles, whichever occurs first.

    A Hyundai accessory installed by an authorized Hyundai dealer after the vehicle has been retailed or placed into service shall be warranted for 1 year or 12,000 miles, whichever occurs first, from the date of purchase or installation.

    Accessories sold over the counter:
    A Hyundai accessory purchase over-the-counter is warranted for 1 year/unlimited mileage.

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MyHyundai

  • The MyHyundai.com website is designed specifically for Hyundai owners and prospective owners. Becoming a member provides customers access to tools such as locating dealers, building and saving cars, and even scheduling appointments online. There are additional features, such as How-To’s and FAQs, available to Hyundai owners who register their vehicle on the MyHyundai.com website. MyHyundai.com is a great resource to keep you informed and up-to-date with Hyundai.

  • Once logged in to your MyHyundai account, go to the "Visit My Account" link in the upper right-hand corner of the screen. Update your mailing address or phone number in the "Your Information" section. To update your email address or password, click on the “Change Your Email or Password” link on the right side of the page. Since this is the login information used to identify your account, you will need to enter your current password before changing any information.

  • When you go to log in to your MyHyundai account, enter your email address in the prompt and click on the “Forgot Password?” link. For security purposes, you will be asked to enter words seen in a box. Enter the words and press “Send” and you will receive an email with a link taking you to a Reset Password page. There may be a basic security question that you should be able to easily answer. You will then be able to create your new password.

  • Since each MyHyundai account contains sensitive information, we try to keep it as secure as possible. To do so, if your account is inactive for an extended period of time, a bar at the top of the screen will appear asking if you are still there. If you do not respond, the system will automatically log you out.

  • Anyone can get a MyHyundai account, but certain features of the website will not be available to you unless you register your Hyundai vehicle with the website.

  • To get a MyHyundai account, click on the “MyHyundai” tab at the top of the Hyundai website. You will see two buttons: “Register” and “Log In.” Click “Register” and fill out your information. At this point you can either register your vehicle or finish your registration.

  • Parts of the MyHyundai website can only be seen by members with a registered vehicle attached to their account. Further, you are able to keep track of your mileage, view your vehicle’s manual, view FAQs specific to you, and much more!

  • If you did not register your vehicle when you created your account, you can always do it later. Log in to your MyHyundai account. On the right hand side you will see an “Add a Vehicle” link listed under “Quick Links.” Click on “Add a Vehicle” and enter your vehicle’s VIN.

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Car Care App

  • The Hyundai Assurance Car Care app is designed as a resource for all Hyundai owners to access Car Care information directly from their mobile device. By entering vehicle information (model, year, audio/navigation head unit), this app will provide information specific to your vehicle.

    Content is organized in an easy to navigate format with six main groups on the Home Screen: Car Care, Quick Reference Guide, Roadside Assistance, Dealer Locator, Blue Link (if your vehicle is equipped), and Bluetooth (if your vehicle is equipped). The main menu also provides links to other helpful Hyundai websites.

  • The Hyundai Assurance Car Care app allows the owner to schedule service appointments, call for Roadside Assistance, locate a dealer, and much more! Having these features available at our customer’s fingertips will heighten the Hyundai owner experience.

  • Scheduling service appointments have been made easy on the Hyundai Assurance Car Care app. On the app’s main menu, press the “Car Care” button and then select “Schedule Service.” If a dealer was previously saved to the app, you will be taken to the dealer’s login page. If no dealer was saved to the app, you can (1) press “Cancel” to login to MyHyundai.com to schedule a service appointment with your preferred dealer, or (2) press “Find Dealer” to designate a preferred dealer and save it to the app.

  • Hyundai has made it easier for customers to call for Roadside Assistance. On the main menu, press the “Assurance Roadside Assistance” button and then click on the “Call Roadside Assistance” button. You will be connected to our Roadside Assistance center. Once you have a representative on the line, please be ready to provide the following information:

    • Your name
    • Vehicle Identification Number (VIN) located on the driver’s side dashboard
    • Vehicle mileage
    • Vehicle location
    • Description of you vehicle’s problem

  • With the Hyundai Assurance Car Care app, you will be able to quickly look up warranty information, Roadside Assistance information, Blue Link information/videos, Bluetooth support, and your specific vehicle’s quick reference guide. If you have any questions not answered on the app, there is a link found in the menu options where you can contact the Hyundai Customer Connect Center.

  • The set up process is very easy on this app. When you first open the app, you will be asked for the model year of your vehicle. Next, you will be asked to select your Hyundai model. Lastly, indicate whether your vehicle is equipped with audio or navigation.

  • The app will automatically bring you to the main menu of the last vehicle you indicated. To switch vehicles, press the arrow in the top left corner and choose the “Switch Vehicles” button. Reenter the model-year, model, and audio/navigation information. You will then be able to access the services/information to the new vehicle.

  • The app currently supports all model years 2011 and newer. If you own a 2010 or older vehicle and would like information on your vehicle, please visit the MyHyundai site or contact the Hyundai Customer Connect Center at 1-800-633-5151.

  • Unfortunately, the 2010 and older vehicles are currently not supported by the Hyundai Assurance Car Care app. If you own a 2010 or older vehicle and would like information on your vehicle, please visit the MyHyundai site or contact the Hyundai Customer Connect Center at 1-800-633-5151.

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Blue Link App

  • The Blue Link Mobile App connects Hyundai Blue Link subscribers to their vehicle via their phone. With this app, you will be able to remote start your vehicle, remotely activate your vehicle’s horn and lights, remotely unlock/lock your vehicle, and much more!

    Note that features available on the Blue Link Mobile App require a subscription to the Assurance Connected Care and Essentials packages.

  • Yes, anyone can download the Blue Link App and use the Demo Log-in to explore all the features that the Blue Link App has to offer.

  • In order to use the Blue Link App with your vehicle, first download the Blue Link App from either Google Play or iTunes. To access mobile features, log in with the same credentials as your MyHyundai.com account. Once logged in, you will be able to choose the feature you’d like to initiate.

  • You can easily unlock or lock your Hyundai vehicle using the Blue Link App. Once you log into the Blue Link App, the landing page should be the “Door Unlock” feature. Scroll to the right if you wish to initiate “Door Lock”. You will be asked to enter your PIN which is the 4 digit code you chose during your Myhyundai.com registration. The remote app will confirm whether the feature was successfully initiated.

  • To remote start your vehicle with the Blue Link Mobile App, log into the Blue Link App and scroll to the “Remote Start” icon. Once you choose the feature, you will be asked to enter your PIN, which is the 4 digit code you chose during your Myhyundai.com registration. You will receive confirmation of whether you successfully initiated the feature.

    Note: Remote start requires push button start and automatic transmission. Preconditions include: vehicle doors must be locked, security system armed, hood and trunk closed, gearshift in park (p) position and the vehicle is located in an open area.

  • To initiate your vehicle’s horns or lights, log into the Blue Link App and scroll to the “Remote Horn & Lights” icon. Once you choose the feature, you will be asked to enter your PIN, which is the 4 digit code you chose during your Myhyundai.com registration. You will receive confirmation of whether you successfully initiated the feature.

  • In order to send a POI to your vehicle, log into the Blue Link App and swipe through the features to find “Destination/Send to Car” or click on the menu icon in the upper right corner. In the main menu, choose “Destination/Send to Car”. Next, press on the POI tab at the top of the screen (it should be the default screen). Enter your POI location in the search bar at the top and select the search button on your keyboard. Then, select the desired destination on the map, and select “Send to Car” to send the POI to your vehicle.

  • The Car Finder feature is accessed through the Blue Link Mobile App. This feature allows you to locate your vehicle on a map if your GPS signal is within a 1-mile radius of your vehicle, and gives you the ability to save your vehicle’s location for future reference. To activate Car Finder via the Blue Link Mobile App, select “Destination/Send to Car” menu option. Then select Car Finder (the button with the car icon). You will be prompted to search or tag a new location. You will need to be enrolled in Essentials to access this feature.

  • Share your favorite dealer, coffee shops, successful remote services, and more by connecting your Facebook or Twitter account to the Blue Link Mobile App. Select the menu icon at the top right corner of the Blue Link app landing page. Select “Social Network Setup” and choose to connect to Facebook or Twitter by selecting the “Connect” button. Once connected to your social networks, you will be able to share your Blue Link experience with the world. Share successful remote services by selecting the iStatus button on the app’s remote screen. Also share Points of Interest (POIs) and dealer information from location detail screens. If you ever decide you do not want an account connected to Blue Link anymore, simply select the “Unlink” button to disconnect.

  • Your performance will vary depending on your device operating software, device firmware, service carrier, and any user modifications (i.e., third-party operating software). Please check back on HyundaiBluelink.com often as the list of certified device configurations will be continuously updated.

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Equus App

  • Now experience a more thoughtful approach to luxury with the new Hyundai Equus app for the iPad®. Its interface is as refined and intuitive as the Equus itself. And with the ability to access the complete Owner’s Manual, everything you need to know about this exceptional vehicle is literally at your fingertips.

    With the Hyundai Equus app you can:
    1. Schedule service and loaner vehicle.
    2. Locate the nearest Hyundai dealer.
    3. See interactive presentations of Equus’ innovative features.
    4. View the PDF of complete Equus Owner’s Manual.
    5. View the Equus Owner’s Manual Quick Reference Guide.
    6. Browse the gallery of all Equus images.

  • The Hyundai Equus Experience App is available as a free download from the App Store. Note that there are different apps for different Equus model years. Be sure to download the app that corresponds to your Equus model year.

  • These versions are customized to reflect the features and options of each specific model year. This approach serves to maximize the utility of the app and the satisfaction of Equus owners.

  • Select “Schedule Service At A Dealer” from the navigation that runs along the bottom of the homepage. Touch “Select” from the “Service Dealer Not Set” dialogue box. This will open a window where you can search for the nearest authorized Equus dealer by keying in a zip code.

  • In the navigation bar that runs along the top of the homepage, touch the arrow after the words, “Owner’s Manuals.” A dropdown menu will appear. Touch the top entry of the menu to open the Quick Reference Guide.

  • When you open the Equus app, you’ll see a tab at the bottom of the screen that reads “Service Scheduler.” Choosing this tab brings up a screen that will offer you a choice of available times and dates for your car to be serviced.
Just make your selection, fill in the information and press “Submit.” You will receive a confirmation on your choice from your dealer.

  • When you open the Equus app, you’ll see an icon that reads “Owner’s Manual.” Choose this icon, then once it opens turn to the Table of Contents to locate the feature or subject you’re inquiring about.


  • The Equus Customer Connect Center provides a premium level of service for Equus prospects and owners. Operating 7 days a week this service gives you access to questions about warranty coverage, features and functionality, Authorized Equus Dealer locations or even help scheduling a personalized demonstration appointment.
Prospects/Owners call (877) 378-8727.

  • When you schedule an appointment for routine maintenance, our “Valet Service” will pick up your Equus from you, drop off a courtesy replacement vehicle and return your car when we’re finished.

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Hyundai Rewards

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Communications

  • Hyundai is dedicated to keeping our customers up to date and fully informed about their vehicles and the company. Several mediums are used, such as email, mail, phone calls, social media, etc., to communicate with our customers. These may include new vehicle information, exciting news and events, service coupons, maintenance memos, and feedback requests.

  • Multiple departments at Hyundai, as well as individual Hyundai dealerships, send information to customers and potential customers. You may receive special offers, notices about events and promotions, or surveys and online feedback requests.

  • Hyundai continuously strives to provide our customers with the best possible service and products, and we cannot do this without your help. We understand that completing a survey or posting a review takes precious time out of your day, and we truly appreciate any feedback you can give us. By gathering first-hand information about your experience with our vehicles, Hyundai dealerships, and company, we can continue to improve on the Hyundai ownership experience.

  • Hyundai is involved in multiple social media sites, including:
    Facebook
    Google+
    • Instagram
    Pinterest
    SureCritic
    Twitter
    YouTube

  • The "Customer Communication Preferences Center" provides Hyundai owners and handraisers a self-managed tool to customize relevant communications and offers. The Center can be accessed through the Communication Preferences page under MyHyundai.com.

    Opting in or opting out through our Communication Preferences Center in MyHyundai.com will not affect any communication preferences you may have previously established with Hyundai dealers, Hyundai Motor Finance or Hyundai Blue Link.

  • Register at MyHyundai.com and access the Communication Preferences page under the “My Account” section. Select the topic(s) you are interested in from the 5 categories of communications we offer: (1) Information & Offers for Owners; (2) Products, Promotions & Sales Events; (3) Hyundai Special Events & Programs; (4) Company News, Information & Initiatives; and (5) Survey & Feedback.

  • Simply select the category and indicate your interest(s) from the drop down menu.

  • You may opt out of all Hyundai marketing communications by selecting "Unsubscribe from all" in the Communication Preferences page under MyHyundai.com. You can also click on the unsubscribe link within Hyundai marketing email(s) you receive. Please note that even if you unsubscribe from all, you will still receive Hyundai transactional email, such as service appointment reminders.

    If you wish to opt out of Hyundai Blue Link communications, please log on to the Blue Link webpage to manage your Blue Link preferences.

  • Turn the subscription slider of "Products, Promotions & Sales Events" to "On."

  • The Communication Preferences Center in MyHyundai.com manages only marketing and communications initiated by Hyundai Motor America. Please contact your local Hyundai dealer to be removed from their email list.

  • When you provide your personal information such as your name, address and/or email address to our website, at Hyundai sponsored events, or at a Hyundai dealership when purchasing or servicing a Hyundai vehicle, your information is captured and stored. We may periodically refresh this information from our databases to ensure it remains current.

  • Hyundai will send a confirmation email to your email address should there be a change related to your communication preference(s), personal contact information and/or vehicle ownership status. Change(s) can be triggered by submitting your vehicle interest on Hyundaiusa.com, Hyundai sponsored events or auto shows, purchasing a Hyundai, or servicing your Hyundai vehicle at your local Hyundai dealership.

    If you did not initiate the change, please contact the Hyundai Customer Connect Center at 1-800-633-5151.

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MPG Reimbursement Program

  • Due to procedural errors at our joint testing operations in Korea, Hyundai overstated the fuel economy ratings for approximately 600,000 – or about a third of 2011-13 model year vehicles sold prior to November 3, 2012. We are taking immediate steps to correct these errors, including relabeling the fuel economy ratings for vehicles currently in showrooms.

    For more information, click here.

  • The combined EPA fuel economy estimates are being reduced by one or two MPG on affected Hyundai vehicles.

    For more information, click here.

  • We recognize that fuel economy is a consideration in many car buying decisions, especially with today’s gasoline prices. Hyundai has put in place a reimbursement program for affected current and former vehicle owners to cover the additional fuel costs associated with our rating change. Our top priority is to make things right for our customers.

    Owners of affected vehicles will receive a personalized debit card that will reimburse them for their difference in the EPA combined fuel economy rating, based on the fuel price in their area and their own actual miles driven. Current owners are eligible for subsequent reimbursements as frequently as desired for as long as they own their vehicle. Prior owners of affected vehicles who have already sold their cars will also receive a one-time reimbursement using the same formula.

    Detailed information about Hyundai’s fuel rating change reimbursement program is available here.

  • A complete list of Hyundai affected vehicles is available here.

  • If you are a current of previous owner of an affected vehicle, you may be eligible for the MPG Reimbursement Program. Detailed information is available here.

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Fuel Economy and ECO Features

  • There are several simple things you can do to improve your gas mileage.

    Drive sensibly. Aggressive driving (excessive speed, rapid acceleration, and hard braking) wastes gas. It can lower your gas mileage by as much as 33% at highway speeds. Gas mileage usually decreases significantly at speeds above 60 mph. As a general rule of thumb, you can estimate that each 5 mph you drive over 60 mph is essentially the same as paying an additional $0.20 per gallon for gas. (Not to mention, slower and more sensible driving is much safer!)*

    Keep your tires properly inflated. Underinflated tires require more energy to roll, which translates into wasted fuel (it also leads to your tires wearing unevenly, which will shorten their lifespan). The recommended tire pressure for your vehicle is located in your Owner’s Manual if your vehicle is equipped with its original tires. If you have purchased new tires, please consult the guidelines provided by the tire manufacturer. Your Hyundai service professional can help you keep your tires at their proper inflation.

    Remove excess weight. Heavier vehicles require more energy to move, so carrying around excess weight will also affect your mileage. Empty out your trunk and backseat of unnecessary items

    Use cruise control. If your vehicle is equipped with cruise control, using it during highway driving may help to improve your fuel economy.

    * Source: www.fueleconomy.gov

  • Hyundai values the preservation of our planet’s resources and designed several models with fuel efficient technologies. Some of these technologies include the ECO Shift Indicator Lamp, the ECO Mode Lamp, ECO-Coach, ECO Score, and Active ECO. You can also consult your Owner’s Manual for a full list of features specific to your vehicle.

  • The Active ECO button allows your vehicle to perform at the optimal level to receive maximum fuel efficiency by controlling the vehicle’s shifting patterns. The system is activated by the Active ECO button located by the driver’s left knee.

  • The Active ECO system modifies engine and transmission control specifically for improved fuel economy. The vehicle may not accelerate as fast when it is in Active Eco mode because it is operating at a level specifically intended to lower the fuel consumption rate. For best vehicle performance and drivability, turn your vehicle’s Active ECO off.

  • Push the Active ECO button, located in front of the driver’s left knee, to turn on the Active ECO. When the Active ECO is in on, the button’s LED light will illuminate, the button will depress, and the word “ECO” will light up in green on the dashboard.

  • Eco-Coach is a feature available in Blue Link’s Guidance Package. Blue Link records your speed, MPG, and more. When you log on to MyHyundai.com, you can see tips and suggestions to improve your driving efficiency. Further, you will be able to earn ECO Reward points. The better your fuel economy, the more points you earn.

  • The points earned from ECO-Coach can be seen on the ECO tab at MyHyundai.com after you have registered, if you are a Blue Link subscriber. You can compare your total amount of ECO points to other Hyundai owners.

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Blue Link

  • Blue Link is a dynamic and innovative telematics solution that combines safety, car care, remote functionality and infotainment into a complete package. It helps simplify the life of Hyundai owners and reduce distracted driving. Your local Hyundai Dealership can assist you in the enrollment process during your vehicle purchase or at any point in the future.

  • Blue Link launched on the 2012 Sonata and is currently available on most 2013-2015 Hyundai models with the exception of Accent.

  • The Blue Link button provides access to a voice-response menu of services. The center button is used for Enhanced Navigation services like Destination Search Powered by Google. Pressing the SOS button connects users with a live agent who can provide emergency assistance. A detailed list of voice-response commands are available in the Blue Link User's Manual.

  • Blue Link is an embedded system, which means that you will be able to use most of the features without the need to have your cell phone in the car. However, some functions are enhanced with your cell phone through the mobile application like remote features.

  • The mobile app connects Hyundai Blue Link subscribers to their vehicle via their smartphone. You will be able to execute remote features like Remote Start and have additional Blue Link content at your fingertips! The Genesis Intelligent Assistant App only supports the 2015 Genesis Sedan. However, all Blue Link equipped vehicles are supported by the Blue Link mobile app.

    A Blue Link subscription to the Remote Package is required to execute remote features.

  • Blue Link Connected Care is a suite of safety and car care features providing Hyundai owners with services such as Automatic Collision Notification, SOS Emergency Assistance, Enhanced Roadside Assistance, Monthly Vehicle Health Reports and Maintenance Alerts. All new Blue Link-equipped Hyundai vehicles will come standard with one year of Blue Link Connected Care. The service is fully transferable to subsequent owners within one year of the vehicle's date of first use. For further information regarding Blue Link Connected Care, please visit MyHyundai.com.

  • Enhanced Roadside Assistance works in conjunction with your vehicle's Hyundai Assurance 24/7 Roadside Assistance coverage. GPS coordinates for your vehicle will be provided to the Blue Link Customer Care agent when making a Roadside Assistance call from inside the vehicle using the Blue Link button.

  • The Monthly Vehicle Health Report contains a comprehensive, straightforward diagnostic evaluation involving most aspects of your vehicle's performance. You can change the monthly delivery date by logging-in to MyHyundai.com.

  • Log-in to MyHyundai and click on the Blue Link logo, select "UPDATE MY PIN". If you forget your PIN, contact 855-2-BlueLink (855-225-8354) and speak to a Blue Link Customer Care agent.

  • If you have any questions about Blue Link, please call Blue Link Customer Care at (855) 225-8354 or send an email to customercare@hyundaibluelink.com.

    You can contact Blue Link as often as you like. For your convenience, you can contact one of our Blue Link Customer Care agents from the car by pressing the Blue Link button, from your smartphone mobile app or from MyHyundai.com.

  • There are three Blue Link packages: Connected Care, Remote and Guidance.

    The Connected Care Package comes with a complimentary one year trial for all new Blue Link equipped, Hyundai vehicles. A three month trial for Remote and Guidance is available when you sign up using your credit card. After the trial period is over, each package is available for $99/year. (Restrictions may apply based on your current vehicle.)

    Connected Care is a comprehensive safety and car care package that offers peace of mind no matter where you are. Call Center agents are standing by 365 days, 24 hours a day to summon help or provide emergency assistance.

    The Remote package gives you convenient access to features via the web or smarphone app. You can Remote Start your car, use Remote Climate Control (if equipped), unlock/lock your doors or locate your car when you forget where you parked it.

    The Guidance Package provides more than just the quickest route to your destination. Destination Search powered by Google is perfect for those looking for new local knowledge.

  • There are no a la carte options currently available; however, Blue Link is bundled in three, easy-to-use packages that offer extensive value for all users.

  • A credit card is not required to enroll in the Blue Link Connected Care package. By signing up for auto-renewal with a credit card, you will ensure continued services after the complementary 1 year trial period comes to an end. The complimentary three month trial period of Remote and Guidance requires a credit card at time of enrollment.

  • You can pay your Blue Link subscription with MasterCard, VISA, AMEX or Discover.

  • Your credit card will be charged at the end of your complimentary trial period. As a courtesy, you will receive a timely reminder before your credit card is charged with the current Blue Link subscription rate. For package pricing, please refer to HyundaiBlueLink.com.

  • Yes, your credit card will be charged at the end of the transaction when you sign up for additional years of Blue Link service beyond the complimentary trial period.

  • Purchasing additional years of service during enrollment makes you eligible for discounted rates and provides you with the convenience of untinterrupted service. You can view the discount pricing during enrollment on MyHyundai.com.

  • Yes, anyone can demo the Blue Link App or Genesis Intelligent Assistant App prior to enrolling in Blue Link. Download the app to your smartphone and select the DEMO link to explore all the features that the mobile app has to offer.

  • Download and log-in to your mobile app with your MyHyundai.com account credentials. Select your vehicle from the list and explore the full app functionality available for your model.

  • Supported and compatible devices include: Apple iPhone 4, 4S, 5, 5S, 5C, 6 and 6 plus. Android Galaxy S4, Galaxy S5, Galaxy Note 3, Nexus 5, Galaxy S3, Galaxy Note 2, Epic 4G, Evo 4G, Thunderbolt 4G, HTC One, Droid Razr, Razr HD and Razr M. Your device performance will vary depending on operating software, service carrier and any user modifications (i.e., third-party operating software). Please check back often as the list of supported devices will change.

  • Your vehicle must be equipped with Push-Button Start AND Automatic Transmission or DCT (Dual-Clutch Transmission) to operate the Remote Start feature from the web or mobile app. The vehicle engine will idle for up to 10 minutes and automatically turn off if you do not enter the vehicle with the smart key fob.

  • You can activate remote features like Remote Start, Remote Door Lock/Unlock and Remote Horn & Lights with the Blue Link Mobile App or Genesis Intelligent Assistant App by selecting the desired feature from the Remote features section, followed by your 4 digit PIN. You will receive a notification once the feature is processed successfully or in case there is an error processing your request.

    Note: See your Blue Link User's Manual for Remote Start requirements and Preconditions.

  • The blinking lights are a visual indicator and precaution to you and others that the vehicle engine is running. The parking lights will blink until the vehicle is turned off or until you enter the vehicle with the smart key fob.

  • You can pre-set the temperature and fan speed before turning off the vehicle's engine. The next time you perform a Remote Start, your vehicle will begin to cool or warm the cabin based on the pre-set temperature and fan speed.

    For select vehicles equipped with Fully Automatic Temperature Control, you can set the cabin temperature directly from the web or mobile app when executing a Remote Start .

  • Preconditions for Remote Start are found in the Blue Link User's Manual and on MyHyundai.com. Remember that the vehicle doors must be locked, security system armed, gearshift lever in Park (P) position and the vehicle must be located in an open area.

  • If your Hyundai vehicle is stolen, file a stolen vehicle report with your local police department immediately. The Blue Link Customer Care agent will need a report number to help police find the location of your vehicle. Once your vehicle is located, local authorities will be dispatched to the scene and if still in motion, the agent will trigger a series of remote commands to ensure the vehicle comes to a complete stop and the engine becomes immobilized to ensure your vehicle is recovered safely.

  • Car Finder allows you to find your vehicle on a map if you are within a 1-mile radius of your car. It also gives you the option to tag your vehicle's current location for future reference. To activate Car Finder via the mobile app, tap on the Map and select the Car Finder icon. Car Finder via the Genesis Intelligent Assistant App is available off the main menu. A Blue Link subscription to the Remote Package is required to use this feature.

  • Select vehicles are equipped with the Blue Link Download Center. The Download Center is Hyundai's exclusive app store with the latest in-vehicle apps for Hyundai vehicles. In equipped vehicles, go to the Home Screen and access the "DOWNLOAD CENTER" from the "APPS" icon to download available apps for your vehicle.

  • No. Your active Blue Link subscription includes the data needed to download, update and run select in-vehicle applications. Some multimedia apps like Pandora will use your smartphone data to stream content.

  • At this time, vehicles equipped with Wi-Fi capabilities do not have a "Hot Spot" mode. Equipped vehicles will be able to connect to your home or dealership Wi-Fi network for the purpose of downloading and/or updating in-vehicle apps at faster speeds.

  • For some vehicles, log-in to MyHyundai.com, select your vehicle and click on "UPDATE MY INFO". You can modify the notification email address and phone number at the bottom of this screen. Additional phone numbers can also be added.

  • A secondary driver can be someone who shares a Blue Link equipped vehicle with you. Depending on your vehicle, the primary Blue Link subscriber can send an invitation to a secondary driver via MyHyundai.com so they can have a full Blue Link experience by creating their own MyHyundai account and setting their own feature and notification preferences. To send a Secondary Driver invitation, log-in to MyHyundai.com and select Drivers from the Blue Link tab. For other vehicles, the primary driver can set up the secondary driver by logging into Myhyundai.com, clicking on the Blue Link logo selecting "UPDATE MY INFORMATION".

  • Log-in to MyHyundai.com, select your vehicle and navigate to the "Manuals & How To's" tab to find the Blue Link User's Manual. You can view or download a PDF version of the User's Manual.

  • After you log-in to MyHyundai.com, you will be able to see the Blue Link subscription status and package expiration dates for each active vehicle next to the Blue Link logo on the top left hand side of the vehicle section. Additionally, from the Blue Link tab, select "BLUE LINK SUBSCRIPTION" for more details including renewal dates.

  • Blue Link equipment is covered under the 5-Year/60,000-Mile New Vehicle Limited Warranty.

  • When using Safari to access the Blue Link pages within MyHyundai.com, verify that the "Accept Cookies" setting is set to "Always". Below are sample instructions for the iPad:
    1. Open Safari Settings
    2. Select "Accept Cookies" menu
    3. Change setting from "From Visited" or "Never" to "Always"

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Bluetooth

  • Listed below are important basic Bluetooth commands. Please note that this is only a basic outline of instructions. For more detailed directions, refer to your Owner’s Manual, Navigation User’s Manual, or DIS User’s Manual.

    Pair your phone to the Bluetooth System: Since every phone has a different set of pairing instructions, click here to get step by step directions specific to your phone.

    Make a call: Below is a basic outline of how to make calls:
    1. Press the talk button located on the steering wheel.
    2. Listen for a noise and radio display that indicates the Bluetooth is listening.
    3. If you wish to call a contact saved in your phone, say “Call (name).” Make sure you say the name exactly how it is stored in your phone. If you have more than one number saved for that contact, the Bluetooth will ask “home,” “office,” “mobile,” etc. State your selection.
    4. If you wish to call a number, say “Call number.” After the Bluetooth asks for the number, say the phone number. The Bluetooth will then reply with the phone number to ensure it is correct. Say “Dial” to call that number.

    Receive a call: When you receive a call, you will hear a ring tone through the audio system. The message “INCOMING” and the caller ID will appear on the screen (depending on the model). To answer, press the SEND button located on the steering wheel.

    End a call: When you have finished a phone call, end the call by pressing the END button located on the steering wheel.

  • Since every phone has a different set of pairing instructions, click here to get step by step directions specific to your phone.

  • Certain models use an overhead center console mounted Bluetooth system rather than a factory installed system. For more information, click here to go to the Bluetooth website.

  • There are several reasons why a phone that once paired does not pair anymore:

    1. If your phone received an automatic software update, and will not connect, the update may be affecting the ability for the phone to connect to the vehicle. Try deleting the profile from the phone and vehicle. Then pair the phone again. If this does not work, contact your wireless provider and ask that the phone be set back to the previous state prior to the update.

    2. If you added a new APP to your phone, and now it will not connect, the APP may be affecting the ability of the phone to connect to the vehicle. Try deleting the phone and vehicle profile. Then pair the phone again. If this does not work, try deleting the APP and then pair the phone to the vehicle.

    3. Some phones need to be changed to a trusted mode before it will connect. Make sure your phone is on trust mode or it may not connect.

    4. If your phone has the option, make sure the Automatic Bluetooth Connection feature (located on your phone) is turned on. This will allow your phone to connect to the vehicle’s Bluetooth system automatically.

    5. If the remote was used to start the car, the Bluetooth system will immediately try to find and connect to the phone. The vehicle stops searching for a Bluetooth connection after 30 seconds. If the vehicle could not find the phone in that time, the phone will need to be paired to the Bluetooth.

    6. If you cannot determine the problem, try deleting the profile from the phone and vehicle and pairing it again.

  • Below is a basic outline of how to make calls:

    1. Press the talk button located on the steering wheel.

    2. Listen for a noise and radio display that indicates the Bluetooth is listening.

    3. If you wish to call a contact saved in your phone, say “Call (name).” Make sure you say the name exactly how it is stored in your phone. If you have more than one number saved for that contact, the Bluetooth will ask “home,” “office,” “mobile,” etc. State your selection.

    4. If you wish to call a number, say “Call number.” After the Bluetooth asks for the number, say the phone number. The Bluetooth will then reply with the phone number to ensure it is correct. Say “Dial” to call that number.

    Since every system is slightly different, please refer to your Owner’s Manual, Navigation User’s Manual, or DIS User’s Manual for specific directions and a full list of recognizable commands.

  • When you receive a call, you will hear a ring tone through the audio system. The message “INCOMING” and the caller ID will appear on the screen (depending on the model). To answer, press the SEND button located on the steering wheel.

  • When you have finished a phone call, end the call by pressing the END button located on the steering wheel.

  • When you receive a call, you will hear a ring tone through the audio system. The message “INCOMING” and the caller ID will appear on the screen (depending on the model). If you do not wish to take the call, press the END button located on the steering wheel.

  • In order for the Bluetooth system to recognize your commands, reduce noises in the car. These noises may include:

    • The air conditioner blowing directly into the Bluetooth microphone.
    • The windows rolled down.
    • An open sunroof.
    • Passengers talking in the vehicle.

    Make sure the commands are spoken in a loud, clear voice. Do not add long pauses in between words or numbers. The system is designed to pick up commands spoken in a conversational tone and speed. If the Bluetooth system is not picking up your voice, try tilting your head upward since the speaker is located above the driver.

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Front Audio

  • The antenna that picks up AM and FM signals is located on the back windshield of the vehicle. The XM radio waves are picked up through the “shark fin” located at the top of the car.

  • AM Radio
    AM broadcasts can be received at greater distances than FM broadcasts because AM radio waves are transmitted at low frequencies. These long, low frequency radio waves can travel lengthy distances; however, AM signals are easily affected by buildings, mountains, or other obstructions.

    FM Radio
    FM broadcasts are transmitted at high frequencies and generally begin to fade at short distances from the station. FM signals are not as affected by buildings, mountains, or other obstructions, when compared to AM stations.

    XM Radio
    XM radio is transmitted through a satellite, rather than from a station, creating a larger reception area. However, if you are not located in a clear line of sight for the satellite, such as in a tunnel, in a parking garage, or surrounded by mountains, your XM signal may be poor.

    Aftermarket Tint
    There are multiple types of tints, some of which are metallic-based or consist of metallic material. The metallic particles help reflect the heat and light of the sun, keeping the interior of the vehicle cooler. However, the metallic tints can also have negative effects on the vehicle’s ability to pick up AM and FM signals. Since the back window is where the AM and FM antenna is located, this may cause the vehicle to have poor, if any, radio reception.

  • There are two kinds of cables used in Hyundai vehicles: the white Apple cable (available at the Apple store) and the black Hyundai cable (available at Hyundai dealerships). The type of cable your vehicle is compatible with is determined by your vehicle’s model and model year.

  • It is very important that a compatible USB/iPod cable is used with your Hyundai vehicle to ensure full iPod features and functions in the audio and navigation system. If a non-compatible cable is used, all functions will be required to be controlled from the iPod unit, and the iPod will not be charged.

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Engine and Transmission

  • The dual clutch transmission (DCT) combines the best of automatic and manual transmission into one awesome technology. Drivers can enjoy the convenience of an automatic transmission, while maintaining control of the shifting.

  • You should be aware of the unique characteristics of the dual clutch transmission (DCT):

    • When you turn the ignition on and off, you may hear clicking sounds. You may also hear clicking sounds when shifting into Drive and Reverse. While this sound is uncommon to conventional automatic and manual transmissions, it is normal in the Dual Clutch Transmission.

    • The DCT utilizes two clutches controlled by electrical clutch actuators. The clutches are moved by a high speed reversible motor. As the motor operates, you may notice a faint hum. This is a normal sound for the DCT.

    • The DCT features Hillstart Assist Control. When you stop on a steep hill, if you remove your foot from the brake pedal, the vehicle will remain stationary for two seconds to prevent the vehicle from rolling backwards. If you depress the accelerator pedal during the two-second interval, the vehicle will accelerate. If you wait more than two seconds, the vehicle will enter “creep mode” and may roll backwards if the hill is steep. You should always use the foot brake to hold the car on a hill until you are ready to drive. Using creep mode to hold the car on a hill may damage the clutch.

    • When the DCT is operating in Drive, an indicator lamp in the center of the instrument cluster on the dashboard displays the gear shift position. If the clutch is overheated, the gear display will blink. To prevent clutch damage, the clutch is automatically released. If the clutch is released, apply the foot brake and wait a couple of minutes before driving. Ignoring the warnings can lead to transmission damage.

  • Your Hyundai does not require extended warm up. After the engine has started, allow the engine to run for 10 to 20 seconds prior to placing the vehicle in gear. In very cold weather, however, give your engine a slightly longer warm-up period, between 60-90 seconds. Letting your engine idle for long periods of time is bad for fuel efficiency.

  • The SHIFTRONIC feature allows the driver to manually upshift or downshift in a vehicle with an automatic transmission. You can use this feature in many circumstances, such as going uphill, passing another car, driving in inclement weather, etc.

    Note that if the driver upshifts or downshifts, the transmission may not make the requested gear change if the next gear is outside the allowable engine RPM range.

  • All model years 2013 or later are equipped with the SHIFTRONIC feature, which is also called Sports Mode in some models.

  • Using the SHIFTRONIC feature is simple. When your vehicle is in Drive, slide the shift lever into the SHIFTRONIC gear. Push the shift lever forward to upshift and backward to downshift.

    Some vehicles are equipped with paddle shifters. To upshift, use the paddle shifter on the right side of the steering wheel, which is labeled with a “+” sign. To downshift, use the paddle shifter on the left side of the steering wheel, which is labeled with a “-“ sign.

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Miscellaneous

  • Even if your vehicle is maintained and serviced regularly, there are still some things you can do to ensure your safety on a long driving trip. Always check your tire pressure, battery charge, condition of belts and hoses, and fluid levels before making a road trip. your local Hyundai dealer can conduct these inspections for you. Also, inspect the area where you normally park for any fluid stains or signs of leaks, and make sure your lights are working properly.

  • There are a few reasons the trunk may be unintentionally opening:

    • Check if the remote is being pressed by other keys. Separate the car key from the remote with a flat key to avoid unintentionally opening the trunk with the remote.
    • The trunk may not have been shut all the way, and its weight held the trunk down while the vehicle was in a stationary position. As the car drives, the trunk will be moved around and opened because it was not latched shut.
    • Check if your knee is hitting the trunk switch inside the vehicle. The trunk button is located at the driver’s left knee region.
    • If you are not accidently hitting the remote and the trunk latches when you close it, take the vehicle into a Hyundai dealer who would be happy to help you.

  • Check with your Owner’s Manual to ensure your vehicle can be recreationally towed.

    If your Hyundai has four-wheel drive or has automatic two-wheel drive, your vehicle must not be towed behind a recreational vehicle.

    If your Hyundai has two-wheel drive and is equipped with a manual transmission, your vehicle can be towed recreationally. Please look at the precautions before attempting to tow your car.

  • Updates are available through Hyundai dealerships. Depending on your vehicle and the system with which it is equipped, an update can take anywhere from a few minutes to a few hours.

    To ensure the update is done correctly, please take your vehicle into a Hyundai dealership. If it is done improperly, the entire unit may be wiped out and is expensive to replace.

  • When your navigation freezes or locks up, the best thing to do is reset the unit. To do this, turn your vehicle completely off and then restart the car. The navigation unit will reset. If this is a consistent problem, please take your vehicle to a Hyundai dealership.

  • The Tire Mobility Kit (TMK) is made up of a portable compressor with an attached tire pressure gauge to re-inflate the tire, a bottle of sealant, hoses, and a vehicle auxiliary port power adapter. The TMK has the ability to seal tire punctures up to 1/16 inch. Without the need to carry around the spare tire, the car is lighter, which improves the vehicle’s fuel economy.

  • Certain models no longer have a spare tire. In its place, we offer a Tire Mobility Kit (TMK), made up of a portable compressor with an attached tire pressure gauge to re-inflate the tire, a bottle of sealant, hoses, and a vehicle auxiliary port power adapter. The TMK has the ability to seal tire punctures up to 1/16 inch. Without the need to carry around the spare tire, the car is lighter, improving the fuel economy.

  • Yes. If you wish to have a spare tire kit, we have them available for purchase through Hyundai dealerships. For more information, please contact your preferred Hyundai dealer.

  • The Tire Pressure Monitoring System (TPMS) uses radio frequencies to determine the pressure of the vehicle’s tires. When the TPMS light illuminates for only a short time, it may be picking up a radio frequency from something else, such as a hospital, radio station, police car, etc. Using electronics, such as cell phones, can also affect the TPMS. If the TPMS light does not turn off, the tires may be low. You should stop and check your tires as soon as possible.

  • There are several reasons why your brakes may make noise. One common reason is brake pad dust buildup. This buildup can be minimized by flushing the brake area with water. Other brake noise should be inspected by the trained technicians at your local Hyundai dealer.

  • Yes. On the Accessories tab on the MyHyundai website, below the accessories listed, you will find information for featured merchandise. If you click on the individual items in which you are interested, you will be brought to a different page where you can enter the name or number of an item. You will then get the price and additional information for the item.

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