Frequently Asked Questions

Now experience a more thoughtful approach to luxury with the new Hyundai Equus app for the iPad. Its interface is as refined and intuitive as the Equus itself. And with the ability to access the complete Owner’s Manual, everything you need to know about this exceptional vehicle is literally at your fingertips.

With the Hyundai Equus app you can:

1. Schedule service and loaner vehicle
2. Locate the nearest Hyundai dealer
3. Experience Equus Lane Departure Warning System
4. Experience Equus Adaptive Headlights
5. Experience Equus rear-passenger massage and relaxation therapy
6. View the PDF of complete Equus owner’s manual
7. View the Equus Owner’s Manual Quick Reference Guide
8. Browse the gallery of all Hyundai vehicles

Click here to download the Equus iPad App.

When you open the Equus App, you’ll see a tab at the bottom of the screen that reads “Service Scheduler”. Choosing this tab brings up a screen which will offer you a choice of available times and dates for your car to be serviced.
Just make your selection, fill in the information and press “Submit”. You will receive a confirmation on your choice from your dealer.

When you open the Equus app, you’ll see an icon that reads “Owner’s Manual”.
Choose this icon, then once it opens turn to the Table Of Contents to locate your the feature or subject you’re inquiring about.

The Equus Customer Connect Center provides a premium level of service for Equus prospects and owners. Operating 7 days a week this service gives you access to questions about warranty coverage, features and functionality, Authorized Equus Dealer locations or even help scheduling a personalized demonstration appointment.
Prospects/Owners call (877) 378-8727

When you schedule an appointment for routine maintenance, our ‘Valet Service’ will pick up your Equus from you, drop off a courtesy replacement vehicle and return your car when we’re finished.

You can view your vehicle’s EPA estimate on their website: (see Kbase 1004)
http://www.fueleconomy.gov/feg/findacar.htm

The Environmental Protection Agency (EPA) provides basic fuel economy estimates which are intended to reflect “typical” driving conditions, but are also conducted in a controlled manner. The city and highway miles per gallon (MPG) estimates help consumers compare the fuel economy of different vehicles tested under the same procedures.

While the EPA estimates are a useful tool for comparing vehicles, there are many factors that affect gas mileage, including how and where you drive, vehicle condition, weather conditions, fuel quality variations, use of air conditioning and other accessories (e.g. roof racks, spoilers, etc.) Given these factors, your actual mileage will almost certainly vary from the EPA estimates.

If you feel that your vehicle is providing poor gas mileage as a result of a malfunction, please contact your Hyundai dealer to make an appointment for an inspection.

There are many factors that may reduce fuel economy. Some of them include:

• Quick acceleration and heavy braking
• Excessive idling
• Operating in cold weather and on frequent short trips
• Added weight of cargo or cargo racks
• Towing
• Running electrical accessories
• Driving on steep terrain
• Using 4-wheel drive (on equipped vehicles)
• Poorly tuned engine
• Improperly aligned or under inflated tires
• Dirty air filter
• Poor fuel quality

You can save fuel and get more miles from your car if you follow these suggestions:

• Drive smoothly. Accelerate at a moderate rate. Avoid fast starts, if possible or full throttle shifts, and maintain a steady cruising speed. Try to adjust your speed to that of the other traffic so you don't have to change speeds unnecessarily. Avoid heavy traffic whenever possible. Always maintain a safe distance from other vehicles so you can avoid unnecessary braking.
• Drive at a moderate speed. The faster you drive the more fuel your car uses. Driving at a moderate speed, especially on the highway, is one of the most effective ways to reduce fuel consumption.
• Don't "ride" the brake or clutch pedal. This can increase fuel consumption and also increase wear on these components.
• Take care of your tires. Keep them inflated to the recommended pressure. Check the tire pressures at least once a month.
• Be sure that the wheels are aligned correctly. Improper alignment can result from hitting curbs or driving too fast over irregular surfaces. Poor alignment causes faster tire wear and may result in greater fuel consumption.
• Keep your car in good condition. For better fuel economy, maintain your car in accordance with the maintenance schedule in the vehicle Owner's Manual. If you drive your car in severe conditions, more frequent maintenance is required (see Scheduled Maintenance section for more details).
• Keep your car clean. For maximum service, your Hyundai should be kept clean and free of corrosive materials. It is especially important that mud, dirt, ice, etc., not be allowed to accumulate on the underside of the car. This extra weight can result in increased fuel consumption and also contribute to corrosion.
• Travel lightly. Don't carry unnecessary weight in your car. Weight reduces fuel economy.
• Don't let the engine idle longer than necessary. Reduce idling time whenever possible.
• Remember, your Hyundai does not require extended warm-up. After the engine has started, allow the engine to run for 10 to 20 seconds prior to placing the vehicle in gear. In very cold weather, however, give your engine a slightly longer warm-up period, between 60-90 seconds.
• Don't "lug" or "over-rev" the engine. Lugging is driving too slowly in too high a gear resulting in the engine bucking. If this happens, shift to a lower gear. Over-revving is racing the engine beyond its safe limit. This can be avoided by shifting at the recommended speeds.
• Use your air conditioning sparingly. The air conditioning system can reduce fuel economy.

They may, and Hyundai cannot guarantee the effect of aftermarket parts on fuel economy. Additionally, aftermarket parts may use different materials, construction, and specifications than Hyundai Genuine Parts (even though they might specify their part meets or exceeds OEM standards), which may lead to other vehicle related complications. For this reason, Hyundai will only recommend Hyundai Genuine Parts be used on Hyundai vehicles.

No, Hyundai vehicles are designed to operate on fuel with an octane rating of 87. Some Hyundai engines can provide increased torque and horsepower with premium fuel. Refer to the “Driving Your Vehicle” section of your Owner’s Manual.

Blue Link is Hyundai’s innovative telematics (using advanced technology to transmit information wirelessly and efficiently) solution that combines safety, service and infotainment into a complete package. It works to both help simplify Hyundai owners’ lives and reduce distracted driving.

At the heart of Blue Link is an innovative voice recognition system, combined with human support when you need it, to ensure a robust and streamlined experience. In addition, there are various features, many unique to Hyundai, that are customizable through myhyundai.com.

Blue Link will be available this summer.

Blue Link will be available on 2012 Sonata, Sonata Hybrid, and the all-new exciting Veloster 3-door coupe. Over the next couple of years, Blue Link will be rolled out and available on all our models.

The pricing for the packages will be announced closer to launch this summer.

For now, customers can stay informed by signing up for more information on the Hyundaibluelink.com website. Once Blue Link becomes available, most customers will sign up at the dealership and via the web.

Blue Link is an embedded system, which means that you will be able to use most of the features without the need to have your cell phone in the car. However, some functions are enhanced with your cell phone through the mobile application.

No, Blue Link is a proprietary product created, owned and serviced by Hyundai.

Blue Link packages are bundled in three, easy-to-use packages that offer an extensive value.

Yes. Blue Link will be able to send turn by turn directions to the radio displays in non-navigation equipped cars.

Blue Link uses CDMA - based cellular networks to connect to its central server.

Blue Link will comprise over 30 different features in 3 different packages.

Since the technology relies on the cellular networks available, there is no specific range for the remote start services.

No, the Voice Text Messaging feature uses your cell phone to dial Blue Link’s 1-800 number. Essentially, the message you provide to our server will be translated into text and sent to the recipient through our server. So while it will require using your minutes, it won’t affect your text message allotment. Of course, the recipient will be charged for opening the message.

Easy activation is available at your local Hyundai Dealership. If you forget to enroll at the time of purchase, you can also enroll at any time via the MyHyundai.com website.

No, you can contact Blue Link as often as you like, from virtually anywhere you like, including the car, from your smart phone, or from a computer at your home or office.

Blue Link equipped vehicles have a unique Blue Link telematics unit, interior mirror with Blue Link button, and special Blue Link enabled audio or navigation unit.

Bluetooth comes standard on the 2010 Genesis sedan and Genesis Coupe (except R-Spec). It is available as an option on all trim levels of the 2010 Sonata, Azera, Veracruz, Accent, Elantra, and Elantra Touring.

With the exception of the Blue trim level of the Accent, all 2010 Hyundai audio systems include an iPod/MP3 jack. HD Radio is available on 2010 Genesis sedan.

All of our current brochures are available for download here.

Hyundai is about to launch Blue, an emblem that will start appearing on Hyundai models beginning with the 2010 Elantra and Accent. It represents Hyundai's comprehensive overhaul of thinking green. With Blue products and technologies, Hyundai will be able to achieve a fleet average of 35 miles per gallon by 2015, a full five years ahead of government guidelines.

Taking leading steps in eco-responsibility, Hyundai will begin building a hybrid edition of the next-generation Sonata. It will be powered by a parallel hybrid drive system and lithium polymer battery technology that weighs 30% less, is 50% smaller, and is 10% more efficient than the nickel-metal hydride batteries found in hybrids on the road today.

Hyundai's vehicle warranty offers the following coverage. For full details, visit the Warranty page.

o 10-Year / 100,000-Mile Powertrain Protection: covers most engine and transaxle components

o 5-Year / 60,000-Mile New Vehicle Limited Warranty: covers nearly every new vehicle component

o 7-Year / Unlimited Miles Anti-perforation Warranty: covers rust-related corrosion of body sheet metal

o 5-Year / Unlimited Miles 24-hour Roadside Assistance: covers towing (including accident-related), lock-out, flat tire, and battery failure

o 12-Month / 12,000-Mile Replacement Parts and Accessory Limited Warranty

o 8-Year / 80,000-Mile Federal Emission and Performance Warranty

o 7-Year / 70,000-Mile California Emission Control Systems Warranty

Hyundai Motor America offers several options that will help you to protect your valuable investment.

When you choose the Hyundai Protection Plan that's right for you, you can be covered for up to 164,000 total miles, depending upon the mileage of your vehicle. And if you buy the protection plan at the same time as you purchase your vehicle, you may be able to include the cost of the plan in the financing of your vehicle. For more details, visit the Hyundai Vehicle Protection Plans page.

The Hyundai Roadside Assistance Program reflects Hyundai's commitment to complete satisfaction with the Hyundai ownership experience. It is available in all 50 states and Canada, 24 hours a day, 365 days a year.

Roadside assistance is provided on all Hyundai vehicles from the date the vehicle is delivered to the first retail buyer or otherwise put into use (in-service date, DFU), whichever is earlier, for a period of 60 months/unlimited miles, regardless whether the current owner is the original owner or a subsequent owner.

The Hyundai Roadside Assistance Program provides the following services:

    o National Hyundai Dealer Locator Service provides the location or phone number of Hyundai Dealers or Authorized Service Facilities in the United States.

    o Towing: Transport to the nearest Hyundai Dealer or Authorized Service Facility, in the unlikely event the vehicle is inoperable, including after an accident.

    o Roadside Services:

       - Dead Battery/Jump Start

       - Flat Tire Change

       - Lock-out Service (keys locked in car)

       - Gas Delivery (up to three gallons, where permissible, at no charge)

    o Trip Interruption Benefit: In the event a warrantable mechanical disablement occurs more than 150 miles away from home, and the vehicle is disabled overnight due to a repair in process, Hyundai Roadside Assistance will reimburse reasonable expenses for meals, lodging, or alternate transportation. Trip Interruption Benefit is limited to $100 per day, subject to a three-day maximum limit per incident.

Yes, Hyundai offers $1,000 toward the cost of adaptive equipment. For all the details and to download the claim form, please see our Mobility Program page.

To learn more about available openings at Hyundai's four U.S. divisions, visit our Careers section.