Terms & conditions

Guarantee

Hyundai Motor America provides this guarantee to you at no cost as part of your purchase of your new Hyundai motor vehicle from a participating dealership. The obligations of this guarantee between you and Hyundai Motor America, are solely the responsibility of Hyundai Motor America.

Subject to the terms, conditions and limitations of this guarantee, Hyundai Motor America guarantees that a participating dealership will accept your purchased vehicle for trade-in at a dollar value that is equal to or higher than your adjusted trade-in value when you (1) trade-in your purchased vehicle for the purchase of a new Hyundai motor vehicle at that participating dealership, (2) finance that purchase at Hyundai Capital America, and (3) provide proof that you have performed all scheduled maintenance on the purchased vehicle at a Hyundai dealership prior to the trade-in date. At trade-in, your participating dealership will appraise your vehicle and provide you with the assessed value of your purchased vehicle. You will receive the higher of (1) your assessed value or (2) your adjusted trade-in value for your purchased vehicle.

Adjusted trade-in value means your trade-in value based on your trade-in date less an adjustment, if any, for (1) any damage repair cost, (2) any excess wear cost, and (3) any excess mileage cost.

The table below displays the trade-in value percentages that Hyundai Motor America will use to calculate your trade-in value. The trade-in value in dollars for your vehicle will be provided to you on your guarantee customer benefit notice that you will receive by mail within 30 days after your trade-in transaction is completed.

Other Definitions

Throughout this guarantee, the words “you” and “your” refer to the owner. Words displayed in bold are defined as follows:

Administrator means Interstate National Dealer Services. You may contact the administrator if you have questions regarding this guarantee. The administrator can be reached by phone at 1-888-661-9410 or by mail to 6120 Powers Ferry Road NW, Suite 200, Atlanta, GA 30339.

Assessed value means the appraised value in dollars of your trade-in as determined by your participating dealership.

Customer benefit notice means a notice that will be provided to you by the administrator within 30 days after your trade-in transaction is completed.

Damage repair cost means the dollar cost to repair all purchased vehicle damage that is a result of an accident. These repairs include, but are not limited to, those necessary to return the purchased vehicle to a pre-accident condition, including repairs to exterior sheet metal and plastic components, and to vehicle safety systems, including air bag, seat belt and bumper system components. All repairs must be made with Hyundai parts where available.

Eligible trade-in period means 24 months or more after the guarantee effective date and up to the end of the 48^th month after the guarantee effective date.

Excess wear cost means the dollar cost to repair the purchased vehicle (1) for damage to the purchased vehicle that is not the result of normal wear based on Hyundai Motor America’s standards for normal use, or (2) to maintain safe operation of the purchased vehicle. These repairs include, but are not limited to, those necessary to repair or replace: (a) tires which are unmatched, unsafe, or have less than 1/8 inch of remaining tread in any place; (b) electrical or mechanical defects or malfunctions; (c) glass, paint, body panel, trim or grill work that is broken, mismatched, chipped, scratched, pitted, cracked, or if applicable, dented or rusted; (d) interior rips, stains, burns, or worn areas; and (e) all damage that would be covered by collision or comprehensive insurance whether or not such insurance is actually in force. All repairs must be made with Hyundai parts where available.

Excess mileage cost means mileage in excess of 15,000 miles per year, for the time between your guarantee effective date and your trade-in date, multiplied by 20 cents ($0.20) per mile.

Hyundai dealership means any Hyundai motor vehicle dealership located in the United States.

Owner means the person to whom the purchased vehicle was originally registered.

Participating dealership means a Hyundai dealership that has agreed to participate in the trade-in value guarantee program through which this guarantee is provided.

Trade-in, trading-in, or traded-in means that your purchased vehicle is purchased by a participating dealership in conjunction with your purchase of a new Hyundai motor vehicle.

Qualifications for a Benefit under this Guarantee

You must satisfy each of the following requirements to qualify for a benefit:

1. You must trade-In your purchased vehicle on the purchase of a new Hyundai motor vehicle at a participating dealership during the eligible trade-in period.

2. Your adjusted trade-in value guarantee must exceed the assessed value of your purchased vehicle provided to you by your participating dealership.

3. You must provide proof of your ownership of the purchased vehicle on the trade-in date.

4. The purchase of your new Hyundai vehicle must be financed by Hyundai Capital America. This guarantee does not assure that you will qualify for a loan from Hyundai Capital America, and no benefit is available under this guarantee if you do not qualify for a loan from Hyundai Capital America.

5. You must provide proof that all scheduled maintenance has been performed at a Hyundai dealership prior to your trade-in date. The Hyundai dealership that sold you the purchased vehicle will maintain records of the maintenance that it performs. For other Hyundai dealerships, you are responsible for retaining all maintenance and repair records.

Termination/Expiration of Guarantee

This guarantee terminates/expires on the earliest date on which any of these events occur:

1. A benefit is provided under this guarantee.

2. Ownership of the purchased vehicle is transferred through a sale.

3. The purchased vehicle is traded in without you purchasing a new Hyundai motor vehicle from a participating dealership.

4. The purchased vehicle is stolen and is not recovered.

5. The purchased vehicle is repossessed by a lender.

6. The purchased vehicle is deemed a total loss by your primary automobile insurance provider.

7. The purchased vehicle is used (a) for competitive driving or racing, (b) for police or emergency use, (c) principally for off-road use or snow removal use, (d) for carriage of passengers for hire, (e) for commercial delivery, service or repair use, (f) for rental purposes, or (g) for towing of a trailer or another vehicle unless the purchased vehicle is equipped for this activity as recommended by Hyundai.

8. The purchased vehicle is driven when the oil warning light or the temperature warning light is not functioning.

9. The customer benefit notice is altered in any way.

Not Transferable

Applicable Laws

Dispute Resolution by Binding Arbitration

This guarantee requires binding arbitration if there is an unresolved dispute between you and Hyundai Motor America concerning the guarantee. By accepting this guarantee, you waive your right to have a judge and/or jury resolve any dispute arising from this guarantee. You also waive your right to participate as a class representative or class member in any class action litigation, any class arbitration, or any consolidation of individual arbitrations.

Arbitration shall be governed by the Federal Arbitration Act (9 U.S.C.A. § 1 et seq.) and not by any state law concerning arbitration. The rules of the American Arbitration Association (www.adr.org) will apply to any arbitration under this guarantee.

No arbitration shall be brought to recover under this guarantee prior to the expiration of sixty (60) days after all required documents have been provided to the participating dealership in accordance with the requirements of this guarantee. A demand for arbitration by a party must be made within one year of the earlier of (1) the date the disputed event occurred, or (2) the date the dispute arose.

To commence arbitration, either party must make a written demand to the other party for arbitration. Each party shall separately select an arbitrator. The two arbitrators will then select an independent third arbitrator, called an “umpire.”

FOR MORE INFORMATION AND SPECIAL OFFERS VISIT YOUR LOCAL HYUNDAI DEALER.