Hyundai Nameplate Improves in J.D. Power Initial Quality Study;
Finishes in the Top 10 Overall
COSTA MESA, Calif., June 19, 2013 – J.D. Power announced today that the Hyundai Genesis received the trophy for the highest initial quality in the midsize premium car segment. The award comes from the J.D. Power 2013 U.S. Initial Quality StudySM (IQS). The Initial Quality Study, now in its 27th year, serves as the industry benchmark for new-vehicle quality measured at 90 days of ownership. According to the study Hyundai Genesis owners reported fewer problems with their vehicles than any premium midsize car.
"Outperforming all of our competitors in the premium midsize car segment is a reflection of the dedication of all Hyundai team members," said Erwin Raphael, director of engineering and quality, Hyundai Motor America. "Awards like this demonstrate we're succeeding in connecting with our customers through an unprecedented combination of premium performance, technology, safety and quality."
In addition to Genesis's victory, the Hyundai brand substantially reduced problems per 100 vehicles and finished tenth overall, gaining eight rank positions. The Hyundai overall score was 106 problems per 100 vehicles, seven problems fewer than the industry average. Accent, Sonata and Azera ranked second in their respective segments. The all-new Santa Fe ranked third in its segment.
ABOUT THE J.D. POWER AND ASSOCIATES 2013 U.S. INITIAL QUALITY STUDY
The 2013 U.S. Initial Quality Study is based on responses from more than 83,000 purchasers and lessees of new 2013 model-year cars, trucks and multi-activity vehicles surveyed after 90 days of ownership. The study is based on a 233-question battery designed to provide manufacturers with information to facilitate identification of problems and drive product improvement. The study was fielded between February and May 2013. The study is used by manufacturers worldwide to improve quality and by consumers to help them make more informed purchasing decisions. Throughout the years, initial quality has been shown to be a leading indicator of long-term durability, which directly impacts customer loyalty and purchase decisions.