10550 Talbert Avenue
P.O. Box 20839
Fountain Valley, CA 92728-9937
SAMPLE LETTER ONLY
IMPORTANT SAFETY RECALL
Dear Hyundai Sonata or Azera Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect which relates to motor vehicle safety exists in certain 2006 through 2010 model year Hyundai Sonatas and 2006 through 2011 model year Hyundai Azeras. This recall affects such vehicles registered in and operated in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin, and the District of Columbia (the Salt Belt)
What is the problem?
- During winter months, large quantities of salt are used to de-ice roads in the Salt Belt states, noted above. Road salt and water can enter portions of the rear crossmember leading to corrosion of the crossmember steel. As the corrosion progresses, it may lead to thinning or perforation of the crossmember steel. In advanced cases, crossmember corrosion can result in detachment of one of the inboard control arm mounting points. If the connection between the rear crossmember and a control arm separates, handling of the vehicle may be adversely affected, increasing the risk of a vehicle crash.
What will Hyundai do?
- The rear crossmember will be inspected for corrosion damage. The dealer will measure the thickness of the steel in the rear crossmember. Rear crossmembers that do not require replacement will be treated with rust-proofing material to arrest the corrosion process. If specified levels of corrosion damage have occurred, the rear crossmember will be replaced with a new crossmember assembly with rust-proofing material applied. This procedure will be performed at no charge to you. It is always suggested that customers contact their local Hyundai dealer to schedule a service appointment. The dealer can advise you on the time needed for the repair.
What should you do?
***Appointment instructions for website revised 08/2014***
- For more information regarding this Recall Campaign, including a link to make a service appointment, please visit: www.HyundaiUSA.com/Campaign113