Information about this Safety Recall

• What is the problem?

  The front driver’s and/or passenger-side seat belt pretensioners in the subject vehicles were installed containing pyrotechnic-type pretensioners that may deploy abnormally during a crash.

• What is the Safety Concern?

  An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants.

• What vehicles are affected by this Safety Recall?

  Certain 2020 - 2022MY Hyundai Venue vehicles produced from 09/17/2019 – 05/31/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S.

• Have there been any accidents or injuries?

  To date, Hyundai is not aware of any confirmed crashes or injuries related to this condition in the U.S.

• Will a "Stop Sale" be issued?

  Yes, a “stop sale” has been issued in accordance with federal regulation for affected vehicles unsold at Hyundai dealers.

• What is the Hyundai and NHSTA campaign number for this recall?

  Hyundai's number for this safety recall is 231. NHTSA's ID number is 22V-458.

Information on the Recall Remedy

• When will owners be notified of the remedy repair for this Safety Recall?

  Owners were notified via first-class mail in October and November 2022 of a remedy available and instructions to bring their vehicles in to a Hyundai dealer for the free recall repair. Hyundai previously notified customers of remedy not available in August 2022.

• What will be done during the recall remedy service at the dealer?

  Your Hyundai dealer will install front seat belt pretensioner anti-seperation protection caps.

• My vehicle had the recall procedure completed previously for Recall 211. Does it still need to be repaired under Recall 231?

  Yes, Recall 231 will still need to be performed on the vehicle.

• Is the remedy repair free?

  Yes, the remedy repair will be offered at no cost to affected owners, regardless of whether the affected vehicles are still covered under Hyundai's New Vehicle Limited Warranty.

• What if I paid for repairs related to this Safety Recall?

  Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition. If you paid for repairs related to this recall prior to receiving the remedy notice, you may submit a reimbursement request electronically or obtain more information by clicking on the 'Reimbursement' tab in the upper right.